Re: [rt-users] which Perl version should one use with RT 4.4 on CentOS 6

2016-03-15 Thread Joseph D. Wagner
If you can upgrade to the latest version of CentOS 7, you'll get perl 5.16. Joseph D. Wagner On 2016-03-15 03:06, Boris Epstein wrote: > Hi Peter, > > Thanks, I saw that. > > I was wondering what the benefits and general experience was of those who > used later versions

Re: [rt-users] rt-mailgate needs http for comment

2015-09-06 Thread Joseph D. Wagner
line, but it didn't log anything when sendmail did it. Joseph D. Wagner

Re: [rt-users] rt-mailgate needs http for comment

2015-09-06 Thread Joseph D. Wagner
Figured it out. I created a catch-all address in virtusertable. Unknown to me, virtusertable gets processed before aliases, so it was hitting the catch-all and never made it to aliases. Joseph D. Wagner On 09/06/2015 12:13 PM, Alex Vandiver wrote: On Sun, Sep 06, 2015 at 12:31:28AM -0700

Re: [rt-users] rt-mailgate needs http for comment

2015-09-06 Thread Joseph D. Wagner
/rt; Joe On 09/05/2015 11:32 PM, Alex Vandiver wrote: On Sat, Sep 05, 2015 at 11:22:48PM -0700, Joseph D. Wagner wrote: I had apache set to allow rt over https only. Trying over http would fail. rt-mailgate was working perfectly fine over https when using "--action correspond".

Re: [rt-users] RT 4.2.12 and CentOS 7

2015-09-02 Thread Joseph D. Wagner
I got it working by doing a complete gut and replacement with the Perl packages from Fedora 21. From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Tom Misilo Sent: Wednesday, September 02, 2015 10:24 AM To: 'rt-users@lists.bestpractical.com' Subject: [rt-users] RT

Re: [rt-users] rt cluster using postgres

2015-08-28 Thread Joseph D. Wagner
I think your solution is going to come from postgres, rather than RT. I believe Ticket ID's come from tickets_id_seq. You could set them to increment by 2, with one starting at an even number and another starting at an odd number. See:

Re: [rt-users] Lockdown CC and AdminCC

2015-08-24 Thread Joseph D. Wagner
, and it accepted that external email address on the CC field. I need to prevent that. How can I limit CC and AdminCC to email addresses that already have accounts? Either rejecting the ticket or silently failing to add the CC/AdminCC email address would be acceptable. Joseph D. Wagner

[rt-users] Lockdown CC and AdminCC

2015-08-24 Thread Joseph D. Wagner
I need to limit what users can enter into CC and AdminCC. I cannot have them entering email addresses for those without logins. How can I limit or secure this? Joseph D. Wagner

Re: [rt-users] Eliminating quoted text in email web replies

2015-08-11 Thread Joseph D. Wagner
I don't think the solution is to have Microsoft, Apple, IBM, Gmail, Yahoo, Hotmail, AOL, etc rewrite their MUA's. I think the solution is a new feature to RT. RT is already parsing and filtering quoted text on the website. It should be only a moderate amount of development effort to do the

[rt-users] Custom Field Security

2015-08-04 Thread Joseph D. Wagner
help would be appreciated. Thanks. Joseph D. Wagner

[rt-users] Pre-Populate Description

2015-08-04 Thread Joseph D. Wagner
to guiding users with what data they should enter. Can this be done in RT? If so, how? Thanks. Joseph D. Wagner