Re: [rt-users] Temporary directory for uploaded file when creating a ticket

for tmpdir so all webserver in cluster can find attach even in case the balancer move the connection from one server to other, but it is not acceptable to mount the entire /var/tmp from a filer... -- Luca Villani - Register.It S.p.A. - Dada Group Tel: +39 055 20021517 Mobile: +39 335

[rt-users] Broken mime type text/html inline e-mail visualization

Hi. After upgrade from RT 3.6.6 to RT 4.0.1 all HTML e-mail are not visualized inline in webinterface. In out RT_SiteConfig.pm there are Set( $PreferRichText, 1); Set( $TrustHTMLAttachments, 1); Are there some other directives to use? -- Luca Villani

Re: [rt-users] Broken mime type text/html inline e-mail visualization

visualization is useful. Thank you very much. Now I'm waiting some hints for our others questions, TMPDIR and inline images visualizazione... ;-) -- Luca Villani - Register.It S.p.A. - Dada Group Tel: +39 055 20021517 Mobile: +39 335 8753086 ICQ: 76272621 Skype

[rt-users] Temporary directory for uploaded file when creating a ticket

variable for apache, but it doesn't work for RT installation. Is there any method to change this behaviour? -- Luca Villani - Register.It S.p.A. - Dada Group Tel: +39 055 20021517 Mobile: +39 335 8753086 ICQ: 76272621 Skype: luca.villani 2011 Training: http

Re: [rt-users] Temporary directory for uploaded file when creating a ticket

/sbin/rt-server); /Perl SetEnv appears also at virtualhost definition, with no results. -- Luca Villani - Register.It S.p.A. - Dada Group Tel: +39 055 20021517 Mobile: +39 335 8753086 ICQ: 76272621 Skype: luca.villani 2011 Training: http://bestpractical.com

[rt-users] Broken images visualization after upgrade 3.6.6 - 4.0.1

); and Set( $MaxInlineBody, 12000); but for my user this value is set to 0. Any hint? -- Luca Villani - Register.It S.p.A. - Dada Group Tel: +39 055 20021517 Mobile: +39 335 8753086 ICQ: 76272621 Skype: luca.villani 2011 Training: http://bestpractical.com

[rt-users] SAML authentication for rt

authentication for RT? -- Luca Villani - Register.It S.p.A. - Dada Group Tel: +39 055 20021517 Mobile: +39 335 8753086 ICQ: 76272621 Skype: luca.villani

Re: [rt-users] Broken tickets display

(0) support01 ~ # As far as this is an high traffic cluster (about 3.000 tickets per week, it's dedicated to our worldwide CRM), we can't simply upgrade a perl module, we must plan this operation. I can do this in a few days, next I will report... -- Luca Villani - Dada.Net S.p.A

[rt-users] Broken tickets display

is Apache, RDBMS is Mysql Enterprise, MTA is Postix - RT version is 3.6.7 - RT email input encoding is utf-8 iso-8859-1 us-ascii - Mysql version is 5.0.46 Enterprise - Mysql charset is binary - Apache version is 2.2.9 - Apache default charset is UTF-8 Can someone help us? -- Luca Villani

Re: [rt-users] Still lots of Spam hitting RT after filtering via Procmail/Spamassasin/Rules Du Jour

list.dsbl.org, reject_rbl_client sbl-xbl.spamhaus.org, reject_rbl_client combined.njabl.org, reject_rbl_client bl.spamcop.net, reject_rbl_client dnsbl.sorbs.net, check_policy_service inet:127.0.0.1:10030, permit_mx_backup -- Luca VillaniMobile

Re: [rt-users] RT 4

, otherwise RT will not be a good choice for large installation. -- Luca VillaniMobile Team, Dada S.p.A. Tel: +39 055 2267220Mob: +39 335 8753086 ICQ: 76272621 Skype: luca.villani GPG key fingerprint: 7FC9 E2FE 0BEE 9DF8 1719

Re: [rt-users] RT and mysql replication

patch? Or are you suggest me to patch the code? -- Luca VillaniMobile Team, Dada S.p.A. Tel: +39 055 2267220Mob: +39 335 8753086 ICQ: 76272621 Skype: luca.villani GPG key fingerprint: 7FC9 E2FE 0BEE 9DF8 1719 8761 1B79 82CC

[rt-users] RT and mysql replication

://dev.mysql.com/doc/refman/5.0/en/replication.html -- Luca VillaniMobile Team, Dada S.p.A. Tel: +39 055 2267220Mob: +39 335 8753086 ICQ: 76272621 Skype: luca.villani GPG key fingerprint: 7FC9 E2FE 0BEE 9DF8 1719 8761 1B79 82CC

Re: [rt-users] RT and mysql replication

to scale your DB load better. Generally speaking, we prefer to put no wrapper/proxy on our architecture, due to high load of our systems. Do you have a link for a mysql proxy acting like this? -- Luca VillaniMobile Team, Dada S.p.A. Tel: +39 055 2267220Mob

Re: [rt-users] RT 4

Alle 19:54, martedì 1 maggio 2007, Jesse Vincent ha scritto: If, for the sake of argument, Best Practical were to rewrite RT, what would you want to see in the new product? - native and official LDAP/AD support; - mysql replication cluster support. -- Luca VillaniMobile Team