Greetz,
We have RT 4.0.11 which we love using, thank you.
When we do a search from the CLI like so:
#shell
/opt/rt4/bin/rt ls -o Queue -t ticket -q CoT,GDF,NCPG (Status = new OR
Status = received OR Status = assigned \
OR Status = locating OR Status = offline OR Status = user_leave OR Status
On 12 June 2013 18:34, Thomas Sibley t...@bestpractical.com wrote:
On 06/12/2013 06:10 AM, Robert Gabriel wrote:
Are there any major differences between feed spreadsheets and CLI output?
Yes, the CLI output does not attempt to be importable by a spreadsheet.
Thank you, I'll use
On 09/21/2010 03:54 PM, Kevin Falcone wrote:
On Tue, Sep 21, 2010 at 12:40:49PM +0200, Robert Gabriel wrote:
I have seen many questions and posts based on this but I have yet to
find a working solution.
User could not be created: Could not set user info when creating a new
internal user
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Hello all,
I have seen many questions and posts based on this but I have yet to
find a working solution.
User could not be created: Could not set user info when creating a new
internal user.
What is the supposed setting please for
Hello all,
Is there a PDF available somewhere that is a compilation
of http://wiki.bestpractical.com/view/UserManual with updated
screenshots etc.?
Would anyone be interested in someone putting this together?
Thanks.
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hoping someone else has done or will do it?
Mark
On 15 Sep 2010, at 10:43 AM, Robert Gabriel wrote:
Hello all,
Is there a PDF available somewhere that is a compilation
of http://wiki.bestpractical.com/view/UserManual
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Hello all,
I've done some initial investigation but this doesn't seem to be so
simple for me to do.
Please can someone assist?
I'm using RT::Authen::ExternalAuth and have the following working:
External auth with LDAP and auto create privileged
On 11 March 2010 01:48, Brian Forquer bforq...@enzy.com wrote:
I have done various modifications to by RT_SiteConfig.pm , I have done
searching and read the README’s.
I am having problems getting RT-Authen-ExternalAuth I am not sure if it is
supposed to create logins in RT by default if it
Hello all,
I'm using the RT::Extension::Nagios plugin and would like for
statistics purposes for my IT director
to have the total time worked calculated from all the previously
created problem merged tickets
when the recovery ticket is resolved.
What I can see so far: a ticket is created from
Hi all,
Very new with RT and already in trouble.
I upgraded from 3.4.4 to 3.8.2. Things look good.
But I foolishly made the following changes without realising the consequences:
old:
Set($rtname, 'CompanyName');
Set($Organization, 'CompanyName');
new:
Set($rtname, 'Company Name');
Hi all,
Very new with RT and already in trouble.
I upgraded from 3.4.4 to 3.8.2. Things look good.
But I foolishly made the following changes without realising the consequences:
old:
Set($rtname, 'CompanyName');
Set($Organization, 'CompanyName');
new:
Set($rtname, 'Company Name');
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