Re: [rt-users] Searching based on who created a ticket.
On Mon, Jul 21, 2008 at 2:18 PM, Kenneth Crocker [EMAIL PROTECTED] wrote: Actually, CreatorId and RequestorId are not necessarily the same. I may create a ticket, then modify it to show you as the requestor and those two fields would reflect that difference. In this case, Richard wants only those tickets where he is still the requestor. Just a thought. I think the OP actually wants to see all tickets he's created, whether he is still the requestor or not. -- Scott Hebert http://slaptijack.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] 2 questions about RT 3.8
1) Is email completion supposed to work out of the box? Are you talking about when adding people via the 'People' section of the ticket? If so, I've noticed that I used to be able to put usernames in the Email field, but now that doesn't work. 2) It seems that the search feature used to (maybe I am wrong here, or maybe I customized something and didn't re-add it in) used to search the requestors field and the subject line, but now only searches the subject line? In 3.8, the search feature appears to search Subject and Owner of Open tickets. -- Scott Hebert http://slaptijack.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] logo issues with 3.8.0
On Tue, Jul 15, 2008 at 3:01 AM, [EMAIL PROTECTED] wrote:
With that said, our personalized Logo is not displaying in the browser
window (works just fine in 3.6.7). Actually, the logo HTML code shows up
in the page source of the browser, but it just doesn't display.
The logo is hidden by the following in layout.css:
div#logo a {
display: none;
position: absolute;
left: 0;
bottom: 0;
}
--
Scott Hebert
http://slaptijack.com
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Re: [rt-users] Problem initializing database
On 8/7/07, John Oliver [EMAIL PROTECTED] wrote: grant all on *.* to 'root'@'10.12.14.164' identified by '' This is *almost* proper syntax. Try this instead... GRANT ALL ON *.* TO 'root'@'10.12.14.164' IDENTIFIED BY 'password' WITH GRANT OPTION Good luck! -- Scott ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
