> 1) Is email completion supposed to work out of the box? Are you talking about when adding people via the 'People' section of the ticket? If so, I've noticed that I used to be able to put usernames in the "Email" field, but now that doesn't work.
> 2) It seems that the search feature used to (maybe I am wrong here, or maybe > I customized something and didn't re-add it in) used to search the requestors > field and the subject line, but now only searches the subject line? In 3.8, the search feature appears to search Subject and Owner of Open tickets. -- Scott Hebert http://slaptijack.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
