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Thanks, Mark Sears - CISSP-M.S. IA Principal Information Security Analyst [cid:image001.png@01CE728F.61780B30] 12249 Science Drive Suite 160 Orlando, FL 32826 office: (407) 541-4062 fax: (407) 380-3823 mark.se...@gdit.com www.gdit.com -- RT T

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unsubscribe Thanks, Mark Sears - CISSP-M.S. IA Principal Information Security Analyst [cid:image001.png@01CE728F.61780B30] 12249 Science Drive Suite 160 Orlando, FL 32826 office: (407) 541-4062 fax: (407) 380-3823 mark.se...@gdit.com www.gdit.com

[rt-users] Install/Upgrade issue

I'm running into the following error when upgrading. >> >> All dependencies have been found, but when I run "make upgrade" it errors >> out with the following after re-checking dependencies: >> >> ./install-sh -m 0755 -o root -g www-data -d /opt/rt4/etc >> chgrp: invalid group: `www-data' >> make:

[rt-users] Need help with upgrade

I have recently taken on managing the RT system. It is currently "housed" on (2) systems - a back end and a front end server. I am not sure why the need for 2 systems to host the RT instance - can anyone explain? So, I want to upgrade from 3.8.7 to the latest 4.2.4. I get the instructions an

Re: [rt-users] Perl broken?

9, 2014 4:12 PM To: Sears, Mark Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Perl broken? Perl has an @INC array which lists all of the directories that Perl will look in when searching for modules. It also has %INC which is a hash of modules, and the file paths they were loade

Re: [rt-users] Perl broken?

:mark.se...@gdit.com> www.gdit.com<http://www.gdit.com/> From: lenja...@gmail.com [mailto:lenja...@gmail.com] On Behalf Of Len Jaffe Sent: Monday, May 19, 2014 3:09 PM To: Sears, Mark Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Perl broken? Now use locate or find to figure

Re: [rt-users] Perl broken?

Drive Suite 160 Orlando, FL 32826 office: (407) 541-4062 fax: (407) 380-3823 mark.se...@gdit.com<mailto:mark.se...@gdit.com> www.gdit.com<http://www.gdit.com/> From: lenja...@gmail.com [mailto:lenja...@gmail.com] On Behalf Of Len Jaffe Sent: Monday, May 19, 2014 3:09 PM To: Sears, Mark

Re: [rt-users] Perl broken?

> From: lenja...@gmail.com [mailto:lenja...@gmail.com] On Behalf Of Len Jaffe Sent: Monday, May 19, 2014 2:17 PM To: Sears, Mark Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Perl broken? You left out the best bits. The bits where Perl told you what the INC array looks like, and prob

Re: [rt-users] Perl broken?

:40 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Perl broken? On Mon, May 19, 2014 at 01:07:41PM +, Sears, Mark wrote: >I am receiving the following error when I go into Preferences>About me: >Error during compilation of > /opt/rt3/share/h

[rt-users] Perl broken?

I am receiving the following error when I go into Preferences>About me: Error during compilation of /opt/rt3/share/html/Elements/SelectTimezone:Can't locate DateTime/TimeZone/OlsonDB/Rule.pm in... Also mentions issue with TimeZone::Africa::Abidjan. I have run fix deps; test deps; rt-test-deps sc