[rt-users] Ticket Dependencies within Template

2009-06-18 Thread Speagle, Andy
Hi folks, I can't seem to get this right. I have a template that creates a series of child tickets that I want to be interdependent based on the value of one or more custom fields. Everything is working very well, save for actually creating the dependencies... here's a bit of the relevant

Re: [rt-users] Ticket Dependencies within Template

2009-06-18 Thread Speagle, Andy
. Thanks, Andy Speagle Rogue Unix Admin Wichita State University From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Speagle, Andy Sent: Thursday, June 18, 2009 8:28 AM To: rt-users@lists.bestpractical.com Subject: [rt-users] Ticket

Re: [rt-users] Ticket history name format change

2009-06-11 Thread Speagle, Andy
Hi there... Sorry for the late bump, but I recently had to figure this one out on my own. I'm running RT 3.8.2 here and the best way to do this... (fix the paths and/or commands to fit your platform/installation) mkdir -p /opt/rt3/local/html/Ticket/Elements cp -p