[rt-users] Can Simple.html search Email OR Content (not AND) ?

2009-05-21 Thread allen+rtlist
Hi, I would like to make it so that the Simple Search (3.8.2) will always search Content, Requestor and Subject fields using LIKE comparisons so that users won't need to prepend fulltext: and email: (the latter won't find partial email addresses) on search terms. I have created a local overlay

Re: [rt-users] Can Simple.html search Email OR Content (not AND) ?

2009-05-21 Thread allen+rtlist
I would like to make it so that the Simple Search (3.8.2) will always search Content, Requestor and Subject fields using LIKE comparisons so and email: (won't find partial email addresses) Is email: some newfangled 3.8.2 thing? Oops. Mixed up one of my attempted mods with how the stock

Re: [rt-users] Can Simple.html search Email OR Content (not AND) ?

2009-05-21 Thread allen+rtlist
This known issue that if email is not in the db then result would be empty even if condition is ORed with another, but believe me correct query will kick breath out of your DB server. Are you saying that this known issue is a bug or is it intentional? I know that with a ton of tickets, this

Re: [rt-users] RT-Users Digest, Vol 62, Issue 43

2009-05-18 Thread allen+rtlist
Date: Mon, 18 May 2009 01:36:03 -0700 (PDT) From: tommy0660 Subject: [rt-users]  Notify new users about their login information Another thing I would want to implement is, that when a new user has been created, immediately after the creation the user should be informed via email to his

Re: [rt-users] Autogenerating a password for requestors

2009-05-07 Thread allen+rtlist
My bigger goal is to set up RT so that requestors get an email notifying them of their ticket id etc aftre creation. If they are new users, they should get a autocreated password. There is a page in the wiki on this http://wiki.bestpractical.com/view/AutogeneratedPassword This works when I

[rt-users] stop strangers from emailing other people's tickets

2009-05-04 Thread allen+rtlist
Running into a problem where a bad person (unprivileged and unknown by RT) can send an email to the RT system with someone else's ticket ID in the subject. RT will recognize the (guessed) ticket ID, and permanently append the message (which may contain spam or nastiness) to somebody's ticket, even