Re: [rt-users] Anyone know how to create a clickable link like this?

[Mike Johnson]

Hmm,

If it's trying to use a script tag... I'm guessing the emails being sent
must be sent as HTML?

i'm going to have to give this a try... much appreciated Dustin!

On Fri, Jun 17, 2016 at 11:41 AM, Dustin Graves 
wrote:

> Hi Mike,
>
> This is a pretty neat idea. I looked into it a bit and it seems to be what
> Gmail calls a ‘Go-To Action’
> https://developers.google.com/gmail/markup/reference/go-to-action
>
> I couldn’t get it to work in my first pass, but Gmail was also flagging my
> test RT as spam so I don’t know if that has something to do with the link
> not showing up.
>
> I’ll play around with it a little more when I get the chance.
>
> Thank you,
> Dustin
>
> On Jun 17, 2016, at 11:15 AM, Mike Johnson  wrote:
>
> So, easy to create a link in the emails triggered by scrips... but, I see
> Zendesk(another ticketing system) that I interact with for another software
> we run onsite sends emails that show up in GMail with this cool little
> button...
>
> 
>
> Anyone know what creates this and has anyone tried making something like
> this within RT templates?
>
> --
> Mike Johnson
> Datatel Programmer/Analyst
> Northern Ontario School of Medicine
> 955 Oliver Road
> Thunder Bay, ON   P7B 5E1
> Phone: (807) 766-7331
> Email: mike.john...@nosm.ca
> -
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Los Angeles - September, 2016
>
>
>


-- 
Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON   P7B 5E1
Phone: (807) 766-7331
Email: mike.john...@nosm.ca
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Los Angeles - September, 2016

Re: [rt-users] Anyone know how to create a clickable link like this?

[Dustin Graves]

Hi Mike,

This is a pretty neat idea. I looked into it a bit and it seems to be what 
Gmail calls a ‘Go-To Action’ 
https://developers.google.com/gmail/markup/reference/go-to-action 


I couldn’t get it to work in my first pass, but Gmail was also flagging my test 
RT as spam so I don’t know if that has something to do with the link not 
showing up.

I’ll play around with it a little more when I get the chance.

Thank you,
Dustin

> On Jun 17, 2016, at 11:15 AM, Mike Johnson  wrote:
> 
> So, easy to create a link in the emails triggered by scrips... but, I see 
> Zendesk(another ticketing system) that I interact with for another software 
> we run onsite sends emails that show up in GMail with this cool little 
> button...
> 
> 
> 
> Anyone know what creates this and has anyone tried making something like this 
> within RT templates?
> 
> -- 
> Mike Johnson
> Datatel Programmer/Analyst
> Northern Ontario School of Medicine
> 955 Oliver Road
> Thunder Bay, ON   P7B 5E1
> Phone: (807) 766-7331
> Email: mike.john...@nosm.ca -
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Los Angeles - September, 2016

-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Los Angeles - September, 2016

[rt-users] Anyone know how to create a clickable link like this?

[Mike Johnson]

So, easy to create a link in the emails triggered by scrips... but, I see
Zendesk(another ticketing system) that I interact with for another software
we run onsite sends emails that show up in GMail with this cool little
button...

[image: Inline image 1]

Anyone know what creates this and has anyone tried making something like
this within RT templates?

-- 
Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON   P7B 5E1
Phone: (807) 766-7331
Email: mike.john...@nosm.ca
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Los Angeles - September, 2016