On Mon, Oct 06, 2014 at 02:34:40PM -0400, William Clarke wrote:
RT 4.2.7 and RT-Authen-ExternalAuth-0.23
0.23 or 0.23_01 the dev release?
Your log points to line 491
[29370] [Mon Oct 6 18:20:02 2014] [error]: Couldn't create user wclarke:
Could
not set user info
Ouch, I apologize I missed that. I was initially using .23 release but
then later installed the latest dev .23_01 in hopes all my problems
would vanish. Well just reinstalled .23 just now and the logs I'm seeing
might be a little more interesting to us all. Oh and it really helps
when I add
On Tue, Oct 07, 2014 at 11:46:57AM -0400, William Clarke wrote:
Ouch, I apologize I missed that. I was initially using .23 release but then
later installed the latest dev .23_01 in hopes all my problems would vanish.
Well just reinstalled .23 just now and the logs I'm seeing might be a little
Kevin,
I just reinstalled .23_01 - Double-checked that it was infact
ExternalAuth.pm .23_01 and yes, it is still working. Here are logs from
a successful login and thanks again:
[3696] [Tue Oct 7 16:33:47 2014] [debug]: Attempting to use external
auth service: My_LDAP
On Fri, Oct 03, 2014 at 01:50:54PM -0400, William Clarke wrote:
A little more info after checking rt4 logs:
Oct 3 10:20:16 rtracker6 RT: [16022]
RT::Authen::ExternalAuth::CanonicalizeUserInfo returning Disabled: ,
EmailAddress: , Gecos: wclarke, Name: wclarke, Privileged:
Oct 3 10:20:16
...@bestpractical.com
To:rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Help - RT4.2.7 Authen::ExternalAuth via
OpenLDAP
Message-ID:20141006155142.gj2...@jibsheet.com
Content-Type: text/plain; charset=iso-8859-1
On Fri, Oct 03, 2014 at 01:50:54PM -0400, William Clarke wrote:
A little more
Sorry, I sent that a little prematurely. RT shows your username or
password is incorrect : (
On 10/3/2014 10:58 AM, William Clarke wrote:
Hi all,
CentOS6.5 \ Apache 2.2.15 \ Perl 5.18.2 \ MariaDB 5.5.39
I followed these instructions for my RT build:
Hi all,
CentOS6.5 \ Apache 2.2.15 \ Perl 5.18.2 \ MariaDB 5.5.39
I followed these instructions for my RT build:
http://binarynature.blogspot.pt/2013/05/install-request-tracker-4.html
I'm very new to RT. I've read up what I could find on CPAN, wiki and
Google and I'm not quite sure which way
A little more info after checking rt4 logs:
Oct 3 10:20:16 rtracker6 RT: [16022]
RT::Authen::ExternalAuth::CanonicalizeUserInfo returning Disabled: ,
EmailAddress: , Gecos: wclarke, Name: wclarke, Privileged:
Oct 3 10:20:16 rtracker6 RT: [16022] Couldn't create user wclarke:
Could not set
