Re: [rt-users] Improper display of ticket transaction's HTML
An update, below, on this issue in case anyone comes across it. Seems like a bug to me. On 3/19/2015 9:16 AM, Jeff Blaine wrote: On 3/11/2015 3:56 AM, Christian Loos wrote: Hi, upgrading to a more recent version of RT and installing HTML::Gumbo gives you tables in transactions (RT supports this since 4.2.6) [1]. If you can't upgrade, you can use RT::Extension::PermissiveHTMLMail [2]. Chris [1] https://www.bestpractical.com/docs/rt/4.2/RT_Config.html#PreferRichText [2] https://github.com/bestpractical/rt-extension-permissivehtmlmail GOOD: We've updated our test server to RT 4.2.10 and installed HTML::Gumbo per the notes in the documentation for $PreferRichText. When local/lib/RT/Interface/Web_Local.pm is configured to allow various table attributes, including 'style', the transaction HTML now displays as a table properly! BAD: But now there are various html, head, body tags on what seems to be only search result blocks. IIRC, image attachments are not allowed to the list. Here are 2 screenshots showing what I am talking about in case anyone wants to see: https://www.dropbox.com/s/euca82h6qfagki1/rt-4210-broken.jpg?dl=0 https://www.dropbox.com/s/ym2ctowlo8qhmnf/rt-4210-broken2.jpg?dl=0 This problem goes away if I uninstall HTML::Gumbo Am 10.03.2015 um 20:35 schrieb Jeff Blaine: Hi, We're using RT 4.2.5 (for now). $PreferRichText is turned on. We've put in place a Web_Local.pm that is allowing all tags via: push @SCRUBBER_ALLOWED_TAGS, qw('*'); Something is still mucking with our HTML though, specifically (that we've found so far) various table tags' attributes like borders and padding seem to not be rendered properly. The table borders don't render at all. Any ideas? It is a little unclear to me exactly how to use %SCRUBBER_ALLOWED_ATTRIBS ... setting it to {'*', 1} caused various links in the web UI to not work anymore. -- Jeff Blaine kickflop.net PGP/GnuPG Key ID: 0x0C8EDD02
Re: [rt-users] Improper display of ticket transaction's HTML
On 3/11/2015 3:56 AM, Christian Loos wrote: Hi, upgrading to a more recent version of RT and installing HTML::Gumbo gives you tables in transactions (RT supports this since 4.2.6) [1]. If you can't upgrade, you can use RT::Extension::PermissiveHTMLMail [2]. Chris [1] https://www.bestpractical.com/docs/rt/4.2/RT_Config.html#PreferRichText [2] https://github.com/bestpractical/rt-extension-permissivehtmlmail GOOD: We've updated our test server to RT 4.2.10 and installed HTML::Gumbo per the notes in the documentation for $PreferRichText. When local/lib/RT/Interface/Web_Local.pm is configured to allow various table attributes, including 'style', the transaction HTML now displays as a table properly! BAD: But now there are various html, head, body tags on what seems to be only search result blocks. IIRC, image attachments are not allowed to the list. Here are 2 screenshots showing what I am talking about in case anyone wants to see: https://www.dropbox.com/s/euca82h6qfagki1/rt-4210-broken.jpg?dl=0 https://www.dropbox.com/s/ym2ctowlo8qhmnf/rt-4210-broken2.jpg?dl=0 Am 10.03.2015 um 20:35 schrieb Jeff Blaine: Hi, We're using RT 4.2.5 (for now). $PreferRichText is turned on. We've put in place a Web_Local.pm that is allowing all tags via: push @SCRUBBER_ALLOWED_TAGS, qw('*'); Something is still mucking with our HTML though, specifically (that we've found so far) various table tags' attributes like borders and padding seem to not be rendered properly. The table borders don't render at all. Any ideas? It is a little unclear to me exactly how to use %SCRUBBER_ALLOWED_ATTRIBS ... setting it to {'*', 1} caused various links in the web UI to not work anymore. -- Jeff Blaine kickflop.net PGP/GnuPG Key ID: 0x0C8EDD02
Re: [rt-users] Improper display of ticket transaction's HTML
Hi, upgrading to a more recent version of RT and installing HTML::Gumbo gives you tables in transactions (RT supports this since 4.2.6) [1]. If you can't upgrade, you can use RT::Extension::PermissiveHTMLMail [2]. Chris [1] https://www.bestpractical.com/docs/rt/4.2/RT_Config.html#PreferRichText [2] https://github.com/bestpractical/rt-extension-permissivehtmlmail Am 10.03.2015 um 20:35 schrieb Jeff Blaine: Hi, We're using RT 4.2.5 (for now). $PreferRichText is turned on. We've put in place a Web_Local.pm that is allowing all tags via: push @SCRUBBER_ALLOWED_TAGS, qw('*'); Something is still mucking with our HTML though, specifically (that we've found so far) various table tags' attributes like borders and padding seem to not be rendered properly. The table borders don't render at all. Any ideas? It is a little unclear to me exactly how to use %SCRUBBER_ALLOWED_ATTRIBS ... setting it to {'*', 1} caused various links in the web UI to not work anymore.
[rt-users] Improper display of ticket transaction's HTML
Hi, We're using RT 4.2.5 (for now). $PreferRichText is turned on. We've put in place a Web_Local.pm that is allowing all tags via: push @SCRUBBER_ALLOWED_TAGS, qw('*'); Something is still mucking with our HTML though, specifically (that we've found so far) various table tags' attributes like borders and padding seem to not be rendered properly. The table borders don't render at all. Any ideas? It is a little unclear to me exactly how to use %SCRUBBER_ALLOWED_ATTRIBS ... setting it to {'*', 1} caused various links in the web UI to not work anymore.