Wallace,
thank you very much, this is exactly the information I was looking for!!
Bye
Cris
-Messaggio originale-
Da: Wallace Reis
Inviato: Mon Jan 19 2015 17:27:35 GMT+0100 (CET)
A:
Oggetto: Re: [rt-users] RT-Extension-QueueDeactivatedScrips for RT 4.2 ?
> On Jan 19, 2015, at 2:05
On Jan 19, 2015, at 2:05 PM, Guadagnino Cristiano
wrote:
> Unfortunately, that's not what I'm seeing: I see the checkboxes only for
> those scrips that are *NOT* global. The globally applied scrips does not
> have the checkbox, and so they cannot be deactivated (see attached
> snapshot).
Sorry,
Just edit the relevant global scrip to do something like this: (Replace
"QueueName01 and QueueName02)
Description: On Correspond; Open Tickets
Condition: User Defined
Action: Open Tickets
Template: Global Template: Blank
Stage: TransactionCreate
# CUSTOM CONDITION:
if ($self->TicketObj->QueueOb
On Jan 19, 2015, at 1:19 PM, Guadagnino Cristiano
wrote:
> Could someone point me in the right direction?
Go to the queue display page (in menu item “Admin” -> “Queue” -> “Select”, then
click on the queue you want to), then choose the submenu item “Scrips” on that
page and you will be given a
right direction?
Thank you in advance
Bye
Cris
-Messaggio originale-
Da: Guadagnino Cristiano
Inviato: Fri Jan 16 2015 15:23:44 GMT+0100 (CET)
A: rt-users@lists.bestpractical.com
Oggetto: [rt-users] RT-Extension-QueueDeactivatedScrips for RT 4.2 ?
> Hi all,
> is there an extens
RT 4.2 Gas a similar mechanism.
Von meinem iPhone gesendet
> Am 16.01.2015 um 15:23 schrieb Guadagnino Cristiano
> :
>
> Hi all,
> is there an extension like RT-Extension-QueueDeactivatedScrips but
> working with RT 4.2?
>
> What the extension does is allowing an administrator to selectively
Hi all,
is there an extension like RT-Extension-QueueDeactivatedScrips but
working with RT 4.2?
What the extension does is allowing an administrator to selectively
deactivate global scrips for a queue.
thank you in advance.
Bye
Cris
