Re: [rt-users] RT 4.4: Configuring escalations with various rt-crontool options, but none are working

2017-02-20 Thread Kenneth Marshall
On Mon, Feb 20, 2017 at 09:32:33AM +0100, Daniel Rauer wrote: > Nobody with an idea on how we can make any progress with escalations? > Any input would be helpful, like working config snippets, rt-crontool > calls that works for someone, ... > > Bye, Daniel Hi Daniel, We are still working on our

Re: [rt-users] RT 4.4: Configuring escalations with various rt-crontool options, but none are working

2017-02-20 Thread Daniel Rauer
Nobody with an idea on how we can make any progress with escalations? Any input would be helpful, like working config snippets, rt-crontool calls that works for someone, ... Bye, Daniel On 02/13/2017 03:04 PM, Daniel Rauer wrote: > Hello everyone. > > Currently we are quite stuck on enabling ti