Re: [rt-users] RT 4 on Amazon EC2

[François Meehan]

I found a work around, instead of Apache I use NGINX and that works.

Little did I know that sending mail from an EC2 instance is problematic to
say the least.

Thanks all for your help.

On Tue, Feb 21, 2017 at 2:11 PM, François Meehan  wrote:

> Hi,
>
> I have restored a production instance of RT to an Amazon EC2 t2.small
> virtual machine. It has 2 Gig of RAM.
>
> I can’t get Apache with Mod_FCGI to work but RT will run ok when using the
> stand alone server.
>
>
> There are no error message to help.
>
> One particularity of EC2 is that is does not have a memory Swap file
> configured. I wonder if this can cause the issue.
>
> Has anyone successful at running RT 4 on EC2?
>
> Thanks in advance,
>
> --
>
> [image: VuWall]  *François MEEHAN*
> IT Administrator
> Administrateur TI T: +1 514-505-4436 <(514)%20505-4436>
> Skype: VuWall-Support
>



-- 

[image: VuWall]  *François MEEHAN*
IT Administrator
Administrateur TI T: +1 514-505-4436
Skype: VuWall-Support

Re: [rt-users] RT 4 on Amazon EC2

[Landon Stewart]

On Feb 22, 2017, at 4:09 AM, Peter Nikolaidis 
> wrote:

Sorry- too quick with the send button. I did have to add a separate swap 
partition because my instance was indeed running out of memory. I also was not 
able to quickly get fcgi working, so I just moved on with standard Apache2. I 
am using the Amazon Ubuntu AMI.

Is there any interesting output from the command 'dmesg'?  Interesting messages 
might include 'signal 13' or other things related to memory issues.

Also what multi-processing module are you using?  Check the output of 'httpd 
-V' for the 'Server MPM' line.  It should be prefork and you should tune the 
configuration of that to use less resources if not already done.

--
Landon Stewart
Lead Analyst - Abuse and Security Management
INTERNAP ®
 lstew...@internap.com
 www.internap.com

Re: [rt-users] RT 4 on Amazon EC2

[Peter Nikolaidis]

Sorry- too quick with the send button. I did have to add a separate swap 
partition because my instance was indeed running out of memory. I also was not 
able to quickly get fcgi working, so I just moved on with standard Apache2. I 
am using the Amazon Ubuntu AMI.
Peter

--
Peter Nikolaidis, CISSP, GCFE, GCIH, GPPA, GSNA
http://ParadigmCC.com
Ph: 617.517.2940




On Tue, Feb 21, 2017 at 2:11 PM -0500, "François Meehan"  
wrote:










Hi, 
I have restored a production instance of RT to an Amazon EC2 t2.small virtual 
machine. It has 2 Gig of RAM. 
I can’t get Apache with Mod_FCGI to work but RT will run ok when using the 
stand alone server. 

There are no error message to help. 
One particularity of EC2 is that is does not have a memory Swap file 
configured. I wonder if this can cause the issue. 
Has anyone successful at running RT 4 on EC2?
Thanks in advance, 
-- 


















François MEEHAN
IT Administrator
Administrateur TI


T: +1 514-505-4436
Skype: VuWall-Support

Re: [rt-users] RT 4 on Amazon EC2

[Peter Nikolaidis]

Hi François,
I just recently moved back to RT after three years of coping with ConnectWise 
and Autotask. I am presently running RT/Apache on a t2 nano and Postgres on 
another t2 nano instance. I have not noticed the behavior you reported, but 
have noticed that, sometime in the last week or so, apache2ctl restart no 
longer works, but /etc/init.d/apache2ctl restart does. I haven't had time to 
investigate this yet. 
Best,
Peter 

--
Peter Nikolaidis, CISSP, GCFE, GCIH, GPPA, GSNA
http://ParadigmCC.com
Ph: 617.517.2940
_
From: François Meehan 
Sent: Tuesday, February 21, 2017 2:11 PM
Subject: [rt-users] RT 4 on Amazon EC2
To:  


Hi, 
I have restored a production instance of RT to an Amazon EC2 t2.small virtual 
machine. It has 2 Gig of RAM. 
I can’t get Apache with Mod_FCGI to work but RT will run ok when using the 
stand alone server. 

There are no error message to help. 
One particularity of EC2 is that is does not have a memory Swap file 
configured. I wonder if this can cause the issue. 
Has anyone successful at running RT 4 on EC2?
Thanks in advance, 
-- 




François MEEHAN
IT Administrator
Administrateur TI   
 T: +1 514-505-4436
Skype: VuWall-Support   
 

Re: [rt-users] RT 4 on Amazon EC2

[Andrew Huddleston]

I had this issue the other day using Amazon Linux AMI.  Stand alone server 
would run, but httpd would spike to 100+% cpu, no error, no logs, no output.. 
eventually I gave up and used the Centos7 AMI, worked like a dream first time. 
I now run rt4 in aws.

Andrew Huddleston

On 22 Feb 2017, at 6:12 am, François Meehan 
> wrote:

Hi,

I have restored a production instance of RT to an Amazon EC2 t2.small virtual 
machine. It has 2 Gig of RAM.

I can’t get Apache with Mod_FCGI to work but RT will run ok when using the 
stand alone server.


There are no error message to help.

One particularity of EC2 is that is does not have a memory Swap file 
configured. I wonder if this can cause the issue.

Has anyone successful at running RT 4 on EC2?

Thanks in advance,

--

[VuWall]François MEEHAN
IT Administrator
Administrateur TI   T: +1 514-505-4436
Skype: VuWall-Support



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