Re: [rt-users] Weird panic error

2012-02-20 Thread Bart
Hi everyone, Thanks for all the replies! I'll have a look at the perl stuff and see if something can receive an update, but removing the HTML::Quoted packet doesn't seem right when functionality is lost. Also, debuggin in production is rather hard since the problem is pretty hard to predict (as

[rt-users] Weird panic error

2012-02-16 Thread Bart
Hi, Weir experiencing a weird error in our production installation of RT, something we haven't seen before. It's randomly creatiing errors, after a bunch of refreshes it seems to work again for a while. Clearing the mason object cache + reloading the webservice also seems to help a bit. (but

Re: [rt-users] Weird panic error

2012-02-16 Thread Josh Narins
To: rt-users@lists.bestpractical.com Subject: [rt-users] Weird panic error Hi, Weir experiencing a weird error in our production installation of RT, something we haven't seen before. It's randomly creatiing errors, after a bunch of refreshes it seems to work again for a while. Clearing the mason

Re: [rt-users] Weird panic error

2012-02-16 Thread Kevin Falcone
On Thu, Feb 16, 2012 at 10:02:34AM +0100, Bart wrote: It seems to be something with the HTML Quoted.pm file, thats the common factor on all errors. I just don't have a clue on where to find the solution. Which version of HTML::Quoted are you running. You should also be able to safely

Re: [rt-users] Weird panic error

2012-02-16 Thread Gerard FENELON
Sorry Slightly off-topic On 2012-02-16 17:10, Kevin Falcone wrote: [...] Apache2::RequestIO::rflush: (103) Software caused connection abort at /usr/local/share/perl/5.10.1/Plack/Handler/Apache2.pm line 153, referer: [2]https://rt.. Traditionally this is someone hit the stop

Re: [rt-users] Weird panic error

2012-02-16 Thread Thomas Sibley
On 02/16/2012 12:05 PM, Gerard FENELON wrote: Honestly I have doubts on that traditional wisdom. For example, I have 102 occurences of that error between Mon Feb 13 07:37:12 2012 and Thu Feb 16 17:01:44 2012 102 people hitting the stop button in 3,5 days ?!? It's also dropped connections

Re: [rt-users] Weird panic error

2012-02-16 Thread Thomas Sibley
On 02/16/2012 04:02 AM, Bart wrote: 1) panic: attempt to copy value HTML::Quoted::Parser=HASH(0x7f7a770dc590) to a freed scalar 7f7a77eac6d0 at /usr/local/share/perl/5.10.1/HTML/Quoted.pm line 79. 2) Cannot copy to ARRAY in sassign at