Hi All(first time mailer, please be gentle :-])
Ive upgraded a test box from 3.6.5 to 3.8.1 (running a
relatively old kernel for fedora core
- 2.6.26.8-57.fc8) and have hit an odd problem with the
menu tabs for Preferences. All other tabs appear
correctly.
/User/Prefs.html has
Our RT server (support.remc1.net) has three email addresses forwarding
in for email requests.
supp...@support.remc1.net
supp...@remc1.net - supp...@support.remc1.net
helpd...@bhkfirst.org - supp...@remc1.net
Since upgrading to 3.8.1 (from 3.6.X), any mail sent in from an address
other than
Stuart,
I am experiencing exactly same issue that you are seeing with your upgrade.
Difference is that I went from version 3.2.2 to 3.8.1. Followed directions from
README and UPGRADING.
My new server is running suse 11; mysql 5.0.51; perl 5.10
I am not sure if there is any solution on this
Hi,
After doing a 3.8.1 upgrade (install into new directory, upgrade db from
3.6.5), clicking on 'Tickets' / 'New Search' causes a 10-15 second pause.
Digging through the active queries when that occurs shows the following query:
SELECT DISTINCT main.* FROM Users main CROSS JOIN ACL ACL_4 JOIN
Hi All,
I am having another few problems. When I try to access the Admin/Global
configuration and RT at a glance page I get following error.
Can't call method Content on an undefined value at
/opt/rt3/share/html/Admin/Global/MyRT.html line 97, line 1332.
I can't seem to get this going at all.
Hathaway; jmoseley at
corp.xanadoo.com
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users** Cc:
rt-users at lists.bestpractical.com
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users**
Subject: Re: [rt-users] 3.8.1 corrupting attachments Did you
upgrade
RTx-EmailCompletion by Nicolas Chuche
When installing the RTx-EmailCompletion on RT 3.8.1
1) Install the plugin per the instructions here:
http://search.cpan.org/~nchuche/RTx-EmailCompletion-0.05/
2) In your RTHOME/etc/RT_SiteConfig.pm enable the plugin like:
, August 21, 2008 3:32 PM** To: Aaron Hathaway; jmoseley at
corp.xanadoo.com
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users** Cc:
rt-users at lists.bestpractical.com
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users** Subject:
Re: [rt-users] 3.8.1 corrupting
: [rt-users] 3.8.1 -- Ticket Search doesn't find requestor?
To: rt-users@lists.bestpractical.com
Message-ID:
[EMAIL PROTECTED]
Content-Type: text/plain; charset=ISO-8859-1
All -
I recently updated from 3.6.5 to 3.8.1, but have run into an issue
with Ticket Search.
If I view a ticket
scratch that... got that monday morning feeling ;)
use rtdb;
From: [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Date: Mon, 25 Aug 2008 08:04:29 +
CC: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] 3.8.1 issues, not displaying page
Hi,
When i use this command it says error
Andrew,
If you are upgrading, even if you are not using Mysql 4.0, you should
follow the UPGRADING.mysql procedure.
This procedure produce an sql file that includes David suggestion.
Regards
Sebastien
On Fri, Aug 22, 2008 at 5:31 PM, David Svejda
[EMAIL PROTECTED] wrote:
andrew fay wrote:
Hi,
@lists.bestpractical.com
Subject: Re: [rt-users] 3.8.1 corrupting attachments
Did you upgrade the db to 3.8.0, run the script, then update to 3.8.1?
- Original Message -
From: [EMAIL PROTECTED]
[EMAIL PROTECTED]
To: [EMAIL PROTECTED] [EMAIL PROTECTED]
Cc: rt-users
Hi,
got rt 3.8.1 up and running with an upgraded DB that i restored and upgraded
from 3.6.4
when i click through the links i can only get a couple of links through before
they all start displaying blank pages,
Any ideas on this?
it happens if i view RT from the localhost or any other
Aug 21 17:27:16 2008
Subject: Re: [rt-users] 3.8.1 corrupting attachments
James,
Thanks for that tip--I missed that initially. However, even after
running
that script against my DB, I'm still seeing the same attachment
corruption.
Regards,
Aaron Hathaway
-Original Message
that make a
difference?
Thanks,
Aaron
From: Helmuth Ramirez [mailto:[EMAIL PROTECTED]
Sent: Thursday, August 21, 2008 3:32 PM
To: Aaron Hathaway; [EMAIL PROTECTED]
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] 3.8.1 corrupting attachments
Did you upgrade the db
]
Sent: Thursday, August 21, 2008 3:32 PM
To: Aaron Hathaway; [EMAIL PROTECTED]
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] 3.8.1 corrupting attachments
Did you upgrade the db to 3.8.0, run the script, then update to 3.8.1?
- Original Message -
From: [EMAIL
andrew fay wrote:
Hi,
got rt 3.8.1 up and running with an upgraded DB that i restored and
upgraded from 3.6.4
when i click through the links i can only get a couple of links through
before they all start displaying blank pages,
Any ideas on this?
it happens if i view RT from the
: [rt-users] 3.8.1 corrupting attachments
You have not applied correctly SQL queries generated by
etc/upgrade/schema.mysql-4.0-4.1.pl and described in UPGRADING.mysql
On Fri, Aug 22, 2008 at 7:11 PM, Aaron Hathaway
[EMAIL PROTECTED] wrote:
Ruslan,
Here's the output:
| Table | Create Table
Is anyone else seeing problems with corrupted attachments in 3.8.x?
From what I can tell, 8-bit characters are getting stripped or altered
in mime attachments, corrupting the data.
Attached are two PDFs, the original PDF (original.pdf) and the post-RT
PDF (post-rt.pdf). The latter appears to
Aaron,
This happened to me when I didn't do the 4.0 to 4.1 MySQL update.
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Aaron
Hathaway
Sent: Thursday, August 21, 2008 5:35 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] 3.8.1 corrupting attachments
Is anyone
Oh, then I don't have a good answer for you. Sorry L Maybe the list
can provide some insight.
From: Aaron Hathaway [mailto:[EMAIL PROTECTED]
Sent: Thursday, August 21, 2008 6:01 PM
To: Helmuth Ramirez
Subject: RE: [rt-users] 3.8.1 corrupting attachments
I'm running MySQL 5.0.18
I'm running MySQL 5.0.18, with the default latin1 character set-as I was
with 3.6.x.
--Aaron
From: Helmuth Ramirez [mailto:[EMAIL PROTECTED]
Sent: Thursday, August 21, 2008 2:51 PM
To: Aaron Hathaway; rt-users@lists.bestpractical.com
Subject: RE: [rt-users] 3.8.1 corrupting attachments
Subject
Re: [rt-users] 3.8.1 corrupting
08/21/2008 05:09 attachments
PM
:19 PM
To: Helmuth Ramirez
Cc: Aaron Hathaway; rt-users@lists.bestpractical.com; [EMAIL PROTECTED]
Subject: Re: [rt-users] 3.8.1 corrupting attachments
Perhaps the script itself is poorly named, but the instructions state that
the 4.0 mysql upgrade script must be run if you are upgrading
: [rt-users] 3.8.1 corrupting attachments
James,
Thanks for that tip--I missed that initially. However, even after running that
script against my DB, I'm still seeing the same attachment corruption.
Regards,
Aaron Hathaway
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL
: [rt-users] 3.8.1 corrupting attachments
Did you upgrade the db to 3.8.0, run the script, then update to 3.8.1?
- Original Message -
From: [EMAIL PROTECTED] [EMAIL PROTECTED]
To: [EMAIL PROTECTED] [EMAIL PROTECTED]
Cc: rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com
/2008 7:38 PM
To: Helmuth Ramirez; [EMAIL PROTECTED]
Cc: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] 3.8.1 corrupting attachments
Helmuth,
I ran the script after updating from 3.8.0 to 3.8.1. Would that make a
difference?
Thanks,
Aaron
From: Helmuth Ramirez [mailto
On Mon, Aug 18, 2008 at 01:28, Tom Lanyon [EMAIL PROTECTED] wrote:
There's a pile of bug fixes, as far as I can see; it seems to be only
days (if that) away from release, so I'd wait for 3.8.1.
3.8.0 runs great, but yes, you will want to wait for 3.8.1 unless you
are desperate.
Richard
On 18/08/2008, at 5:16 AM, Helmuth Ramirez wrote:
So there's a lot of 3.8.1 talk lately. Should I wait to go live on
3.8.1 in lieu of 3.8? Are there that many enhancements/improvements
fro 3.8?
Cheers
Helmuth
There's a pile of bug fixes, as far as I can see; it seems to be only
days
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