[rt-users] ARF parsing with RT?

2010-04-16 Thread Howard Jones 

Has anyone done any work on integrating ARF parsing into RT?

http://www.mipassoc.org/arf/

Seems like something useful for an abuse desk.

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Re: [rt-users] ARF parsing with RT?

2010-04-16 Thread Luis E. 
On Fri, 2010-04-16 at 11:29 +0100, Howard Jones wrote:
 Has anyone done any work on integrating ARF parsing into RT?
 
 http://www.mipassoc.org/arf/
 
 Seems like something useful for an abuse desk.

Yes, it would. You might want to take a look at Mail::Abuse for a
potential starting point.

Regards

-lem


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Re: [rt-users] ARF parsing with RT?

2010-04-16 Thread Jesse Vincent 



On Fri, Apr 16, 2010 at 09:19:41AM -0430, Luis E. Muñoz wrote:
 On Fri, 2010-04-16 at 11:29 +0100, Howard Jones wrote:
  Has anyone done any work on integrating ARF parsing into RT?
  
  http://www.mipassoc.org/arf/
  
  Seems like something useful for an abuse desk.
 
 Yes, it would. You might want to take a look at Mail::Abuse for a
 potential starting point.


We've actually done some work on ARF parsing for a client, but don't have 
anything we're currently able to release. It's very doable and is, indeed, a 
natural fit for RT.

-Jesse 

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