Re: [rt-users] Adding CC to ticket on create

2007-03-12 Thread Roy El-Hames
Not quite .. look in etc/RT_Config.pm Roy Torsten Brumm wrote: Hmm, i'm not sure, but i thinkk this comes with bps: RT-Extension-CommandByMail, i think i read this somewhere there. Torsten 2007/3/12, Kenneth Crocker <[EMAIL PROTECTED]>: To all, I saw an E_mail here that referred to

Re: [rt-users] Adding CC to ticket on create

2007-03-12 Thread Torsten Brumm
Hmm, i'm not sure, but i thinkk this comes with bps: RT-Extension-CommandByMail, i think i read this somewhere there. Torsten 2007/3/12, Kenneth Crocker <[EMAIL PROTECTED]>: To all, I saw an E_mail here that referred to "Set($ParseNewMessageForTicketCcs , 1);" as a way to get RT to a

[rt-users] Adding CC to ticket on create

2007-03-12 Thread Kenneth Crocker
To all, I saw an E_mail here that referred to "Set($ParseNewMessageForTicketCcs , 1);" as a way to get RT to automatically put the CC of an E_mail into the CC of a ticket when RT creates the ticket. However, I cannot find that reference in RT. Can someone help me to find that paramete