Hi,
We have 2 RT systems, they both working but when I try:
* adding my second RT system as a cc to my first when commenting
on a ticket,
* the ticket gets created on the second RT system but it does
not send an auto response to the first RT system.
However if I send
Ist not a good thing that it does not send an auto - response? otherwise
you'll end in a loop of updates vs new tickets
if you want to get 2 RT to talk to each other, I would recommend you use
the REST or WebService interface
Regards;
Roy
Bashir Jahed wrote:
Hi,
We have 2 RT systems,
