Re: [rt-users] Can't change the password on new user

2010-06-23 Thread Kerry
...@bigtube.net To: rt-users rt-users@lists.bestpractical.com Sent: Tue, Jun 22, 2010 4:18 pm Subject: [rt-users] Can't change the password on new user Hi folks, I'm new to RT, I've just installed ver 3.8.8 and when I add a user it adds the user ok but when trying to modify that user and entering

Re: [rt-users] Can't change the password on new user

2010-06-23 Thread Steve Anderson
: Re: [rt-users] Can't change the password on new user By gosh, I say that works! Somebody oughta put that in the wiki. On 6/23/2010 5:39 AM, borngunn...@aol.commailto:borngunn...@aol.com wrote: use the root password as the initial password for the new user and change the password with the new one

Re: [rt-users] Can't change the password on new user

2010-06-23 Thread Kevin Falcone
To: rt-users [3]rt-users@lists.bestpractical.com Sent: Tue, Jun 22, 2010 4:18 pm Subject: [rt-users] Can't change the password on new user Hi folks, I'm new to RT, I've just installed ver 3.8.8 and when I add a user it adds the user ok but when trying to modify

[rt-users] Can't change the password on new user

2010-06-22 Thread Kerry
Hi folks, I'm new to RT, I've just installed ver 3.8.8 and when I add a user it adds the user ok but when trying to modify that user and entering a new password I get the results Results * Please enter your current password. Password has not been set. I looked in the database table and

Re: [rt-users] Can't change the password on new user

2010-06-22 Thread Kenneth Crocker
Kerry, I think I saw something like this awhile ago. The key was in how you read the message. What it means is for you to enter *your own* password (that means you, the person doing the update) in order to set the password for the user you are working on. Hope this helps. Kenn LBNL On Tue, Jun