Can someone help clarify using custom fields? I'm playing around with RT
and don't get what attaching custom fields to anything other than a
Ticket gets you. I've created a few custom queues and have created
custom fields to appear in their tickets, but I always create a custom
field that relates
On Fri, Sep 09, 2011 at 09:38:04AM -0400, Cena, Stephen (ext. 300) wrote:
Can someone help clarify using custom fields? I'm playing around with RT
and don't get what
attaching custom fields to anything other than a Ticket gets you. I've
created a few custom
queues and have created
