On Thu, 14 Jun 2007 16:12:01 -0500
"Schincke, Keith D. (JSC-IT)[MEI]" <[EMAIL PROTECTED]> wrote:
> The Wiki description was great. It allowed the creation of the
> approval
> process where one person or any person in a group could approve a
> ticket.
>
> What I need is a way to call the templat
before the parent ticket can start.
Keith Schincke
-Original Message-
From: Kenneth Marshall [mailto:[EMAIL PROTECTED]
Sent: Thursday, June 14, 2007 4:05 PM
To: Schincke, Keith D. (JSC-IT)[MEI]
Cc: RT-Users@lists.bestpractical.com
Subject: Re: [rt-users] Create multiple tickets from a
$RT::Logger->debug(">>Error : ". $errormsg);
> return undef ;
> }
>
> }
>
>
> -Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Schincke,
> Keith D. (JSC-IT)[MEI]
> Sent: Wednes
unless ( $child_id )
{
$RT::Logger->debug(">>Error : ". $errormsg);
return undef ;
}
}
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Schincke,
Keith D. (JSC-IT)[MEI]
Sent: Wednesday,
Hey Guys
I am using RT 3.6.1 on a Debian etch server with a mysql backend.
I am trying to create multiple tickets in the approval queue each with
an owned by a member from the approval group with the idea that the
parent ticket is approved when each member of the group has approved of
their appr
