Re: [rt-users] Creating ticket dependent on browser !

2013-01-17 Thread Kevin Falcone
On Thu, Jan 17, 2013 at 08:02:11AM +0100, loic.m...@rsi.fr wrote: Authentication is done with RT::Authen::ExternalAuth. I had to fully empty FF's cache in order to have a correct queue list in the ticket creation. All is fine now. I suspect emptying the cache just cleared out your cookie

[rt-users] Creating ticket dependent on browser !

2013-01-16 Thread Loic.Mahe
Hello, Using RT 3.8.10 on Solaris with Authentication against Microsoft Active Directory, I've encountered an odd behaviour. I've allowed the users to create tickets in one queue (by granting SeeQueue and CreateTicket). When I try to create the ticket with my account (which BTW is RT

Re: [rt-users] Creating ticket dependent on browser !

2013-01-16 Thread Ruslan Zakirov
Hi, Rich Text Editor that is shipped with RT 3.8 doesn't work with FF 18. Try to google archives. I think we have a fix, but can not find it and don't have time to dig more :) On Wed, Jan 16, 2013 at 7:28 PM, loic.m...@rsi.fr wrote: Hello, Using RT 3.8.10 on Solaris with Authentication

Re: [rt-users] Creating ticket dependent on browser !

2013-01-16 Thread Kevin Falcone
On Wed, Jan 16, 2013 at 11:47:44PM +0400, Ruslan Zakirov wrote: Rich Text Editor that is shipped with RT 3.8 doesn't work with FF 18. Try to google archives. I think we have a fix, but can not find it and don't have time to dig more :) Ruz - Assuming you're thinking of this

Re: [rt-users] Creating ticket dependent on browser !

2013-01-16 Thread Loic.Mahe
a nice day. Loïc Mahé Toulouse, France -Message d'origine- De : rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] De la part de Kevin Falcone Envoyé : mercredi 16 janvier 2013 21:56 À : rt-users@lists.bestpractical.com Objet : Re: [rt-users] Creating