I have a custom field for a ticket summary. The CF is a Fill in one wiki
text area and as my user submits text to the CF the ticket shows it writes
the CF and then deletes it in the same second.
Below is the error in the ticket..
# Thu Apr 02 18:52:24 2009 pparker - Example (text) 04/06/09.
Matt,
I'd be willing to bet ALOT of money, that your scrip uses a RT
condition (On Create, On Resolve, etc) instead of a user-defined one
AND, the stage is TransactionCreate.
Kenn
LBNL
On 4/6/2009 10:06 AM, matt wells wrote:
I have a custom field for a ticket summary. The CF is a Fill