Re: [rt-users] Date formatting
Le 15/10/2014 10:40, Rinke Colen a écrit : > > > OK, great. Problem is that my Perl knowledge is too small to fully > understand the documentation on RT::Date or how to use the formatters > it mentions. Could anyone give an example? > $Ticket->CreatedObj->LocalizedDateTime( DateFormat => 'date_format_full', TImeFormat => 'time_format_full', AbbrDay => 0, AbbrMonth => 0, Timezone => 'user' ); Montag, 19. Mai 2014 16:04:29 is not far thant what you want else you have to write a custom method ... -- Easter-eggs Spécialiste GNU/Linux 44-46 rue de l'Ouest - 75014 Paris - France - Métro Gaité Phone: +33 (0) 1 43 35 00 37- Fax: +33 (0) 1 43 35 00 76 mailto:elac...@easter-eggs.com - http://www.easter-eggs.com -- RT Training November 4 & 5 Los Angeles http://bestpractical.com/training
Re: [rt-users] Date formatting
On Wed, Oct 15, 2014 at 10:29 AM, Emmanuel Lacour
wrote:
> Le 15/10/2014 10:21, Rinke Colen a écrit :
> > Does anyone know how to format the date/time that {$Ticket->Created}
> > returns in my email template? I want it to read "Wednesday October 8,
> > 2014 at 5:31 PM (CET)" or "Woensdag 8 oktober 2014 om 17:31 (CET)".
> > (Second version is Dutch.)
>
> Use $Ticket->CreatedObj instead of $Ticket->Created, this will give you
> an RT::Date object. Then look at lib/RT/Date.pm there is many formatting
> methods. If none suit your needs, you can "easily" write new one in
> local/lib/RT/Date_Local.pm
OK, great. Problem is that my Perl knowledge is too small to fully
understand the documentation on RT::Date or how to use the formatters
it mentions. Could anyone give an example?
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Re: [rt-users] Date formatting
Le 15/10/2014 10:21, Rinke Colen a écrit :
> Does anyone know how to format the date/time that {$Ticket->Created}
> returns in my email template? I want it to read "Wednesday October 8,
> 2014 at 5:31 PM (CET)" or "Woensdag 8 oktober 2014 om 17:31 (CET)".
> (Second version is Dutch.)
>
Use $Ticket->CreatedObj instead of $Ticket->Created, this will give you
an RT::Date object. Then look at lib/RT/Date.pm there is many formatting
methods. If none suit your needs, you can "easily" write new one in
local/lib/RT/Date_Local.pm
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44-46 rue de l'Ouest - 75014 Paris - France - Métro Gaité
Phone: +33 (0) 1 43 35 00 37- Fax: +33 (0) 1 43 35 00 76
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Re: [rt-users] Date formatting
Am 15.10.2014 um 10:21 schrieb Rinke Colen:
> Does anyone know how to format the date/time that {$Ticket->Created}
> returns in my email template? I want it to read "Wednesday October 8,
> 2014 at 5:31 PM (CET)" or "Woensdag 8 oktober 2014 om 17:31 (CET)".
> (Second version is Dutch.)
>
> Rinke Colen
> CTO
> LinkedIn | email
>
>
> experty®
> t: +31 (0)88 520 77 77
> w: experty.com
Re: [rt-users] Date formatting
Does anyone know how to format the date/time that {$Ticket->Created}
returns in my email template? I want it to read "Wednesday October 8, 2014
at 5:31 PM (CET)" or "Woensdag 8 oktober 2014 om 17:31 (CET)". (Second
version is Dutch.)
Rinke Colen
CTO
LinkedIn | email
experty®
t: +31 (0)88 520 77 77
w: experty.com or on the the wiki.)
>> >
>> I'll help any Dutchmen anytime :-)
>>
>> Regards,
>>
>> Joop
>
>
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http://bestpractical.com/training
Re: [rt-users] Date formatting
Thanks. I'm afraid I still don't understand what to do however. I looked at
the links but the two threads don't really apply to my situation and the
RT::Date documentation is too general for me to be able to translate it
into a solution, with my limited knowledge of Perl. It clearly has
something to do with "Output formatters" but I don't understand how to use
them.
If it's not too much to ask, then what would really help me is to see some
code that could replace {$Ticket->Created} to yield the output I need.
Rinke
On Wed, Oct 8, 2014 at 10:53 PM, Joop wrote:
> On 8-10-2014 17:55, Rinke Colen wrote:
> > I want to mention the ticket creation date in an auto reply. I use the
> > following code snippet in my email template: {$Ticket->Created}. This
> > produces the string "2014-10-08 15:31:24" (UTC) but I want to show
> > "October 8, 2014 at 5:31 PM" (CET) is one place and "8 oktober 2014 om
> > 17:31" in another place. (The word "oktober" in the second string is
> > Dutch.) How can I format the timestamps?
> >
> Have look at the following 3 links:
> http://bestpractical.com/docs/rt/4.2/RT/Date.html
> http://www.gossamer-threads.com/lists/rt/users/52528
> http://www.gossamer-threads.com/lists/rt/users/15445
>
> > On a procedural note: I'm not sure if this question conforms to
> > requirements of this mailing list. I have searched the history of this
> > list since I joined for an answer, but don't know where to find the rest
> > of the history. Also I know very little about Perl. I'm slightly worried
> > that my question is too "dumb". But I have many more of these newbie
> > questions. Can I just ask them here? (I.e. if I don't find the answer in
> > the mailing list history, the documentation on bestpractical.com
> > or on the the wiki.)
> >
> I'll help any Dutchmen anytime :-)
>
> Regards,
>
> Joop
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http://bestpractical.com/training
Re: [rt-users] Date formatting
On 8-10-2014 17:55, Rinke Colen wrote:
> I want to mention the ticket creation date in an auto reply. I use the
> following code snippet in my email template: {$Ticket->Created}. This
> produces the string "2014-10-08 15:31:24" (UTC) but I want to show
> "October 8, 2014 at 5:31 PM" (CET) is one place and "8 oktober 2014 om
> 17:31" in another place. (The word "oktober" in the second string is
> Dutch.) How can I format the timestamps?
>
Have look at the following 3 links:
http://bestpractical.com/docs/rt/4.2/RT/Date.html
http://www.gossamer-threads.com/lists/rt/users/52528
http://www.gossamer-threads.com/lists/rt/users/15445
> On a procedural note: I'm not sure if this question conforms to
> requirements of this mailing list. I have searched the history of this
> list since I joined for an answer, but don't know where to find the rest
> of the history. Also I know very little about Perl. I'm slightly worried
> that my question is too "dumb". But I have many more of these newbie
> questions. Can I just ask them here? (I.e. if I don't find the answer in
> the mailing list history, the documentation on bestpractical.com
> or on the the wiki.)
>
I'll help any Dutchmen anytime :-)
Regards,
Joop
--
RT Training November 4 & 5 Los Angeles
http://bestpractical.com/training
[rt-users] Date formatting
I want to mention the ticket creation date in an auto reply. I use the
following code snippet in my email template: {$Ticket->Created}. This
produces the string "2014-10-08 15:31:24" (UTC) but I want to show "October
8, 2014 at 5:31 PM" (CET) is one place and "8 oktober 2014 om 17:31" in
another place. (The word "oktober" in the second string is Dutch.) How can
I format the timestamps?
On a procedural note: I'm not sure if this question conforms to
requirements of this mailing list. I have searched the history of this list
since I joined for an answer, but don't know where to find the rest of the
history. Also I know very little about Perl. I'm slightly worried that my
question is too "dumb". But I have many more of these newbie questions. Can
I just ask them here? (I.e. if I don't find the answer in the mailing list
history, the documentation on bestpractical.com or on the the wiki.)
Rinke
--
RT Training November 4 & 5 Los Angeles
http://bestpractical.com/training
