Re: [rt-users] Deleting one attachment

2016-10-25 Thread Ram
> > Sorry for not seeing this sooner, but I'll leave this for people wondering > about the same in the future. > > We have sucessfully deleted single attachments from a ticket using > rt-shredder. Issue the command like this; > > rt-shredder --plugin 'Objects=Attachment,​' > This is what I expect

Re: [rt-users] Deleting one attachment

2016-10-25 Thread Thomas Oddsund
RT 4.2.8. Med vennlig hilsen, Thomas Oddsund SDS/USIT Fra: rt-users på vegne av Ram Sendt: 25. oktober 2016 01:45 Til: rt-users Emne: Re: [rt-users] Deleting one attachment Inline.. > A user at work added an attachment that violates corporate policy to a &g

Re: [rt-users] Deleting one attachment

2016-10-24 Thread Ram
Inline.. > A user at work added an attachment that violates corporate policy to a > ticket; the ticket itself is valid and must be kept. I need to delete the > attachment. A quick look at the rt-shredder tool does not make it apparent > to me how to do this with rt-shredder. I can readily do it edi

Re: [rt-users] Deleting one attachment

2016-10-19 Thread Ram
Inline... On Wed, Oct 19, 2016 at 9:39 AM, Matt Zagrabelny wrote: > On Wed, Oct 19, 2016 at 11:28 AM, Ram wrote: > > Hi all, > > A user at work added an attachment that violates corporate policy to a > > ticket; the ticket itself is valid and must be kept. I need to delete the > > attachment.

Re: [rt-users] Deleting one attachment

2016-10-19 Thread Matt Zagrabelny
On Wed, Oct 19, 2016 at 11:28 AM, Ram wrote: > Hi all, > A user at work added an attachment that violates corporate policy to a > ticket; the ticket itself is valid and must be kept. I need to delete the > attachment. A quick look at the rt-shredder tool does not make it apparent > to me how to do

[rt-users] Deleting one attachment

2016-10-19 Thread Ram
Hi all, A user at work added an attachment that violates corporate policy to a ticket; the ticket itself is valid and must be kept. I need to delete the attachment. A quick look at the rt-shredder tool does not make it apparent to me how to do this with rt-shredder. I can readily do it editing the