>
> Sorry for not seeing this sooner, but I'll leave this for people wondering
> about the same in the future.
>
> We have sucessfully deleted single attachments from a ticket using
> rt-shredder. Issue the command like this;
>
> rt-shredder --plugin 'Objects=Attachment,'
>
This is what I expect
RT 4.2.8.
Med vennlig hilsen,
Thomas Oddsund
SDS/USIT
Fra: rt-users på vegne av Ram
Sendt: 25. oktober 2016 01:45
Til: rt-users
Emne: Re: [rt-users] Deleting one attachment
Inline..
> A user at work added an attachment that violates corporate policy to a
&g
Inline..
> A user at work added an attachment that violates corporate policy to a
> ticket; the ticket itself is valid and must be kept. I need to delete the
> attachment. A quick look at the rt-shredder tool does not make it apparent
> to me how to do this with rt-shredder. I can readily do it edi
Inline...
On Wed, Oct 19, 2016 at 9:39 AM, Matt Zagrabelny wrote:
> On Wed, Oct 19, 2016 at 11:28 AM, Ram wrote:
> > Hi all,
> > A user at work added an attachment that violates corporate policy to a
> > ticket; the ticket itself is valid and must be kept. I need to delete the
> > attachment.
On Wed, Oct 19, 2016 at 11:28 AM, Ram wrote:
> Hi all,
> A user at work added an attachment that violates corporate policy to a
> ticket; the ticket itself is valid and must be kept. I need to delete the
> attachment. A quick look at the rt-shredder tool does not make it apparent
> to me how to do
Hi all,
A user at work added an attachment that violates corporate policy to a
ticket; the ticket itself is valid and must be kept. I need to delete the
attachment. A quick look at the rt-shredder tool does not make it apparent
to me how to do this with rt-shredder. I can readily do it editing the