Re: [rt-users] Get CustomField value when CF type is Ticket Transaction

2008-12-21 Thread Monti gmail
Guys, I'm desperately looking for a solution. How can I ready a CF value of a transaction type CF? On Sat, Nov 15, 2008 at 10:27 PM, Monti gmail monti.m...@gmail.com wrote: Hi Kevin, thanks for replying. Yes I did try replacing my $val = $Ticket-FirstCustomFieldValue($target_name); to my

Re: [rt-users] Get CustomField value when CF type is Ticket Transaction

2008-11-15 Thread Monti gmail
Hi Kevin, thanks for replying. Yes I did try replacing my $val = $Ticket-FirstCustomFieldValue($target_name); to my $val = $Transaction-FirstCustomFieldValue($target_name); where: my $Transaction = $self-TransactionObj; my $Ticket = $self-TicketObj; but still, the value is empty. Have you

Re: [rt-users] Get CustomField value when CF type is Ticket Transaction

2008-11-14 Thread Kevin Falcone
On Nov 14, 2008, at 5:08 AM, Monti gmail wrote: I am trying one more time, sorry for spamming your mail. I am still stuck and waiting for someone who knows how to get CF value out when using CF type Ticket Transaction. Have you called FirstCustomFieldValue on a Transaction object (since

Re: [rt-users] Get CustomField value when CF type is Ticket Transaction

2008-11-11 Thread Monti gmail
Sorry to nag again but I am lost here and stuck... Can someone tell me how can I get the value of a ticket transaction Custom Field? I tried with FirstCustomFieldValue but it works only if it is a Ticket CF thanks a lot. On Sun, Nov 9, 2008 at 7:29 PM, Monti gmail [EMAIL PROTECTED] wrote:

[rt-users] Get CustomField value when CF type is Ticket Transaction

2008-11-09 Thread Monti gmail
Hi all, I have spent many hours today to find a solution to my problem, I will VERY much appriciate any help here. I have a CF Applies to Ticket Transaction called SendResolutionMail which is select one value type. I can't get the CF Value out of it if it applies to Ticket Transaction BUT I can