Hello thanx for your reply.
on my crontab i set
30 * * * * bin/rt-crontool --search RT::Search::noc --search-arg "Created < '1
week ago' AND Created > '5 weeks ago'"--action RT::Action::RecordComment
--template 'Ignored tickets'
"noc" represents the Queue in which i created to represent th
On 31 October 2013 09:09, Kipruto Matthew wrote:
> hey pliz help. i want the rt to be sending mails when tickeks have stayed
> for sometime e.g 2days. how do i set it in crontab?
>
It would be helpful if you could provide some real world examples of what
you are trying to do and what is
hey pliz help. i want the rt to be sending mails when tickeks have stayed for
sometime e.g 2days. how do i set it in crontab?
