Re: [rt-users] How to make the subject field mandatory?
It works like a charm, thanks. Kevin W. Gagel Network Administrator Local 5448 My blog: http://mail.cnc.bc.ca/blogs/gagel My shared files: http://mail.cnc.bc.ca/users/gagel --- Original message --- Subject: Re: [rt-users] How to make the subject field mandatory? From: Elton S. Fenner To: Kevin Gagel Cc: RT Users Date: 01/07/2009 10:08 AM Kevin! I implemented Mandatory Subject in my RT 3.8.2 following the instructions on: http://wiki.bestpractical.com/view/Extensionsand http://search.cpan.org/dist/RT-Extension-MandatorySubject/ Its working fine. Elton On 06/30/2009 05:41 PM, Kevin Gagel wrote: How can I make the subject field a mandatory field? Kevin W. Gagel Network Administrator Local 5448 My blog: http://mail.cnc.bc.ca/blogs/gagel My shared files: http://mail.cnc.bc.ca/users/gagel !DSPAM:8,4a4a78a053771833920503! Caro usuário: * Se este e-mail não foi corretamente classificado como spam, encaminhe paras...@dspam.al.rs.gov.br, ou apenas Spam. * Se este e-mail foi erroneamente classificado como spam, encaminhe paranots...@dspam.al.rs.gov.br, ou apenas Inocente. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help:http://wiki.bestpractical.com Commercial support:sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy athttp://rtbook.bestpractical.com !DSPAM:8,4a4a78a053771833920503! Caro usuÃrio: * Se este e-mail nÃo foi corretamente classificado como spam, ecaminhe paras...@dspam.al.rs.gov.brou apenas Spam. * Se este e-mail foi erroneamente classificado como spam, encaminhe paranots...@dspam.al.rs.gov.brou apenas Inocente. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] How to make the subject field mandatory?
Kevin! I implemented Mandatory Subject in my RT 3.8.2 following the instructions on: http://wiki.bestpractical.com/view/Extensions and http://search.cpan.org/dist/RT-Extension-MandatorySubject/ Its working fine. Elton On 06/30/2009 05:41 PM, Kevin Gagel wrote: How can I make the subject field a mandatory field? Kevin W. Gagel Network Administrator Local 5448 My blog: http://mail.cnc.bc.ca/blogs/gagel My shared files: http://mail.cnc.bc.ca/users/gagel !DSPAM:8,4a4a78a053771833920503! Caro usuário: * Se este e-mail não foi corretamente classificado como spam, encaminhe para s...@dspam.al.rs.gov.br, ou apenas Spam. * Se este e-mail foi erroneamente classificado como spam, encaminhe para nots...@dspam.al.rs.gov.br, ou apenas Inocente. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com !DSPAM:8,4a4a78a053771833920503! Caro usuÃrio: * Se este e-mail nÃo foi corretamente classificado como spam, ecaminhe para s...@dspam.al.rs.gov.br ou apenas Spam. * Se este e-mail foi erroneamente classificado como spam, encaminhe para nots...@dspam.al.rs.gov.br ou apenas Inocente. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] How to make the subject field mandatory?
Kevin Gagel wrote, On 6/30/09 4:41 PM: > How can I make the subject field a mandatory field? Write a BeforeCreate callback to validate that the subject meets your needs. The callback routine needs to be placed in: $RT_ROOT/local/html/Callbacks/$localtag/Ticket/Create.html/BeforeCreate $RT_ROOT/local/html/Callbacks/$localtag/SelfService/Create.html/BeforeCreate The SelfService callback requires 3.8.4 (or changeset r19205 from the RT SVN repository) ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] How to make the subject field mandatory?
How can I make the subject field a mandatory field? Kevin W. Gagel Network Administrator Local 5448 My blog: http://mail.cnc.bc.ca/blogs/gagel My shared files: http://mail.cnc.bc.ca/users/gagel ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com