On Fri, 30 Nov 2007 14:01:08 +0100, [EMAIL PROTECTED] said:
> First, the Links in the list "10 highest priority tickets I own"
> disappeared for all users, then i tried some other configurations, and
> (at least i thougt) the links worked again for all users. Now i
> remarked, that i am the own us
Dear friends,
We are using RequestTracker in our IT environment now for over a year
and it really rocks! Unfortunately, to enhance the usability of RT, i
modified the saved search named "[_1] highest priority tickets I own"
as follows:
Owner = '__CurrentUser__'
AND
(Status = 'new'
OR Status
