[rt-users] Multiple LDAP servers with EmailCompletion
I've been searching around but unable to locate the correct parameters for having more than one LDAP server to have EmailCompletion check against. Here's the snippet from my RT_SiteConfig.pm: Set($EmailCompletionLdapServer, dc01.corp.XYZ.com); Set($EmailCompletionLdapBase, dc=corp,dc=XYZ,dc=com); Set($EmailCompletionLdapUser, rtldap); Set($EmailCompletionLdapPass, password); Set($EmailCompletionLdapMinLength, 1); Set($EmailCompletionLdapFilter, (objectclass=user)); Set($EmailCompletionLdapServer, dc02.XYZ2.com); Set($EmailCompletionLdapBase, dc=XYZ2,dc=com); Set($EmailCompletionLdapUser, otherrtldap); Set($EmailCompletionLdapPass, password); Set($EmailCompletionLdapMinLength, 1); Set($EmailCompletionLdapFilter, (objectclass=user)); I have a feeling it doesn't know which set of criteria to match against -and that's why we end up getting sporadic results. We are using RT-Authen-ExternalAuth against the same two LDAP servers, and that's working great for email-ticket creation/requestor creation as well as authentication. Thanks for any help! -Andy
Re: [rt-users] Multiple LDAP servers with EmailCompletion
On 19 Oct 2010 11:52, Andrew Marosi wrote: I’ve been searching around but unable to locate the correct parameters for having more than one LDAP server to have EmailCompletion check against. Here’s the snippet from my RT_SiteConfig.pm: RTx-EmailCompletion doesn't support multiple LDAP servers like ExternalAuth does. The multiple Set() lines for the same configuration variable just overwrite it. Thomas Set($EmailCompletionLdapServer, dc01.corp.XYZ.com); Set($EmailCompletionLdapBase, dc=corp,dc=XYZ,dc=com); Set($EmailCompletionLdapUser, rtldap); Set($EmailCompletionLdapPass, password); Set($EmailCompletionLdapMinLength, 1); Set($EmailCompletionLdapFilter, (objectclass=user)); Set($EmailCompletionLdapServer, dc02.XYZ2.com); Set($EmailCompletionLdapBase, dc=XYZ2,dc=com); Set($EmailCompletionLdapUser, otherrtldap); Set($EmailCompletionLdapPass, password); Set($EmailCompletionLdapMinLength, 1); Set($EmailCompletionLdapFilter, (objectclass=user)); I have a feeling it doesn’t know which set of criteria to match against –and that’s why we end up getting sporadic results. We are using RT-Authen-ExternalAuth against the same two LDAP servers, and that’s working great for email-ticket creation/requestor creation as well as authentication. Thanks for any help! -Andy
Re: [rt-users] Multiple LDAP servers with EmailCompletion
Thanks for the clarification Thomas. Anyone have any ideas on how to accomplish the same result with a different solution? Thanks! -Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Thomas Sibley Sent: Tuesday, October 19, 2010 10:16 AM To: rt-us...@bestpractical.com Subject: Re: [rt-users] Multiple LDAP servers with EmailCompletion On 19 Oct 2010 11:52, Andrew Marosi wrote: I’ve been searching around but unable to locate the correct parameters for having more than one LDAP server to have EmailCompletion check against. Here’s the snippet from my RT_SiteConfig.pm: RTx-EmailCompletion doesn't support multiple LDAP servers like ExternalAuth does. The multiple Set() lines for the same configuration variable just overwrite it. Thomas Set($EmailCompletionLdapServer, dc01.corp.XYZ.com); Set($EmailCompletionLdapBase, dc=corp,dc=XYZ,dc=com); Set($EmailCompletionLdapUser, rtldap); Set($EmailCompletionLdapPass, password); Set($EmailCompletionLdapMinLength, 1); Set($EmailCompletionLdapFilter, (objectclass=user)); Set($EmailCompletionLdapServer, dc02.XYZ2.com); Set($EmailCompletionLdapBase, dc=XYZ2,dc=com); Set($EmailCompletionLdapUser, otherrtldap); Set($EmailCompletionLdapPass, password); Set($EmailCompletionLdapMinLength, 1); Set($EmailCompletionLdapFilter, (objectclass=user)); I have a feeling it doesn’t know which set of criteria to match against –and that’s why we end up getting sporadic results. We are using RT-Authen-ExternalAuth against the same two LDAP servers, and that’s working great for email-ticket creation/requestor creation as well as authentication. Thanks for any help! -Andy
Re: [rt-users] Multiple LDAP servers with EmailCompletion
Improve the module to support multiple ldap servers. Regards, Ruslan. From phone. 2010 10 19 21:24 пользователь Andrew Marosi amar...@lamparts.com написал: Thanks for the clarification Thomas. Anyone have any ideas on how to accomplish the same result with a different solution? Thanks! -Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto: rt-users-boun...@lists.bestpractical.com] On Behalf Of Thomas Sibley Sent: Tuesday, October 19, 2010 10:16 AM To: rt-us...@bestpractical.com Subject: Re: [rt-users] Multiple LDAP servers with EmailCompletion On 19 Oct 2010 11:52, Andrew Marosi wrote: I’ve been searching around but unable to locate the correct parameters for having more than one LDAP server to have EmailCompletion check against. Here’s the snippet from my RT_SiteConfig.pm: RTx-EmailCompletion doesn't support multiple LDAP servers like ExternalAuth does. The multiple Set() lines for the same configuration variable just overwrite it. Thomas Set($EmailCompletionLdapServer, dc01.corp.XYZ.com); Set($EmailCompletionLdapBase, dc=corp,dc=XYZ,dc=com); Set($EmailCompletionLdapUser, rtldap); Set($EmailCompletionLdapPass, password); Set($EmailCompletionLdapMinLength, 1); Set($EmailCompletionLdapFilter, (objectclass=user)); Set($EmailCompletionLdapServer, dc02.XYZ2.com); Set($EmailCompletionLdapBase, dc=XYZ2,dc=com); Set($EmailCompletionLdapUser, otherrtldap); Set($EmailCompletionLdapPass, password); Set($EmailCompletionLdapMinLength, 1); Set($EmailCompletionLdapFilter, (objectclass=user)); I have a feeling it doesn’t know which set of criteria to match against –and that’s why we end up getting sporadic results. We are using RT-Authen-ExternalAuth against the same two LDAP servers, and that’s working great for email-ticket creation/requestor creation as well as authentication. Thanks for any help! -Andy
