Tom,
You pretty much stated your own answer. Yes, by using a CF you can set
up several scrips to execute when the value of the CF is whatever or
whatever2, etc. Each scrip would specify a different template to be
used for the customers with the correct value. Example below:
#
Thanks for the response, Kenneth.
Sure, I know it is possible; I was more curious whether anyone was
already doing it and whether there was code already publicly available
to make my life easier. :)
The only issue I'm not certain of, is whether there would be a way to
modify the From
Hi list,
Is there an existing solution to have a single queue (used for product
support) to be used for multiple clients? In our case, different
clients require different support email addresses and ticket auto-
response messages, but all other queue behavior, watchers, scrips etc
is the
