I am running RT 3.6.6.
I added a new queue, added an entry into aliases. I can send email to
RT and the ticket gets created in the Queue but the queue never shows up
on the RT at a glance page. It doesn't show up in the section where it
shows the queues that I am and AdminCc for either. The
Duh!
Thanks. IS this a browser cache issue? I don't seem to remember having
to do this. But then again I forget my name at times.
Thanks again
John J. Boris, Sr.
JEN-A-SyS Administrator
Archdiocese of Philadelphia
Remember! That light at the end of the tunnel
Just might be the headlight of an
RT caches the user/groups/access rights only at login time. I
was bitten by this once, myself.
Ken
On Mon, Apr 28, 2008 at 03:27:31PM -0400, John BORIS wrote:
Duh!
Thanks. IS this a browser cache issue? I don't seem to remember having
to do this. But then again I forget my name at times.