My users are creating tickets and assigning them to owners. Unfortuately, I
can't figure out the right scrip to have RT notify the assigned owner that a
ticket has been created for them. Are there any suggestions/examples. It
should be noted that this is only an issue when the user creates a new
On Tue, 2009-03-03 at 08:46 -0500, Ray Wadkins wrote:
> My users are creating tickets and assigning them to owners.
> Unfortuately, I can’t figure out the right scrip to have RT notify the
> assigned owner that a ticket has been created for them. Are there any
> suggestions/examples.
Condition: "
My users are creating tickets and assigning them to owners. Unfortuately, I
can't figure out the right scrip to have RT notify the assigned owner that a
ticket has been created for them. Are there any suggestions/examples.
Ray Wadkins
Michael C. Fina
Phone: 718-609-8519
Email: rwadk...@mcfin
