Re: [rt-users] Notify via SMS if ticket Subject =~ /urgent/i

2013-07-28 Thread Craig Ringer
On 07/26/2013 01:15 AM, EJ Marmonti wrote: Greetings I'm using RT 4.0.10 and am trying to create a scrip to accomplish this. If the subject contains the word urgent (not case senstive, thus the /urgent/i), I want it to send me an SMS. I've already written one; grab RT::Extension::SMSNotify

Re: [rt-users] Notify via SMS if ticket Subject =~ /urgent/i

2013-07-28 Thread Craig Ringer
On 07/29/2013 09:34 AM, Craig Ringer wrote: On 07/26/2013 01:15 AM, EJ Marmonti wrote: Greetings I'm using RT 4.0.10 and am trying to create a scrip to accomplish this. If the subject contains the word urgent (not case senstive, thus the /urgent/i), I want it to send me an SMS. I've

Re: [rt-users] Notify via SMS if ticket Subject =~ /urgent/i

2013-07-26 Thread Kevin Falcone
On Thu, Jul 25, 2013 at 01:15:33PM -0400, EJ Marmonti wrote: The portion of sending the SMS message itself I figured out so that's less of a concern - in the template, I just CC the sms address (if Action=Notify AdminCCs', this works), though I am open to other suggestions. It's

Re: [rt-users] Notify via SMS if ticket Subject =~ /urgent/i

2013-07-26 Thread EJ Marmonti
the drop-down of available actions? Thanks Date: Fri, 26 Jul 2013 08:52:37 -0400 From: Kevin Falcone falc...@bestpractical.com To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Notify via SMS if ticket Subject =~ /urgent/i Message-ID: 20130726125237.gr22...@jibsheet.com Content-Type

Re: [rt-users] Notify via SMS if ticket Subject =~ /urgent/i

2013-07-26 Thread Kevin Falcone
Please obey the Reply-To. Sending me personal mail when I read the list is rude. On Fri, Jul 26, 2013 at 03:54:43PM -0400, EJ Marmonti wrote: Unfortunately following your suggestion didn't help. Except you didn't follow my suggestions. The reason I check for a status change = new

[rt-users] Notify via SMS if ticket Subject =~ /urgent/i

2013-07-25 Thread EJ Marmonti
Greetings I'm using RT 4.0.10 and am trying to create a scrip to accomplish this. If the subject contains the word urgent (not case senstive, thus the /urgent/i), I want it to send me an SMS. The portion of sending the SMS message itself I figured out so that's less of a concern - in the