On 07/29/2013 09:34 AM, Craig Ringer wrote:
> On 07/26/2013 01:15 AM, EJ Marmonti wrote:
>> Greetings
>>
>> I'm using RT 4.0.10 and am trying to create a scrip to accomplish this.
>> If the subject contains the word urgent (not case senstive, thus the
>> /urgent/i), I want it to send me an SMS.
>
On 07/26/2013 01:15 AM, EJ Marmonti wrote:
> Greetings
>
> I'm using RT 4.0.10 and am trying to create a scrip to accomplish this.
> If the subject contains the word urgent (not case senstive, thus the
> /urgent/i), I want it to send me an SMS.
I've already written one; grab RT::Extension::SMSNo
Please obey the Reply-To. Sending me personal mail when I read the
list is rude.
On Fri, Jul 26, 2013 at 03:54:43PM -0400, EJ Marmonti wrote:
>Unfortunately following your suggestion didn't help.
Except you didn't follow my suggestions.
>The reason I check for a status change = new (rat
d it in theory show up as an available action from the
drop-down of available actions?
Thanks
Date: Fri, 26 Jul 2013 08:52:37 -0400
From: Kevin Falcone
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Notify via SMS if ticket Subject =~ /urgent/i
Message-ID: <20130726125237.gr
On Thu, Jul 25, 2013 at 01:15:33PM -0400, EJ Marmonti wrote:
>The portion of sending the SMS message itself I figured out so that's less
> of a concern - in
>the template, I just CC the sms address (if Action=Notify AdminCCs', this
> works), though I am
>open to other suggestions. It'
Greetings
I'm using RT 4.0.10 and am trying to create a scrip to accomplish this. If
the subject contains the word urgent (not case senstive, thus the
/urgent/i), I want it to send me an SMS.
The portion of sending the SMS message itself I figured out so that's less
of a concern - in the templat