Re: [rt-users] Odd number of elements in anonymous hash error
On Sat, Jan 26, 2013 at 11:19:17AM -0500, Tim Dunphy wrote: >I've been noticing that my RT web server has been running out of memory > very rapidly lately. >And when I restart the web server I see this strange RT related message: >[monitor03:~] root% apachectl -t >Odd number of elements in anonymous hash at > /usr/local/rt4/sbin/../lib/RT/Config.pm line 1055. >Odd number of elements in hash assignment at > /usr/local/rt4/sbin/../lib/RT/Config.pm line >1056. >Syntax OK This implies that something in RT_SiteConfig.pm is specified incorrectly. You say you set up GnuPG which uses hashes. I'd check that setup carefully, or show it to the list. >But then I turn the web server back on and its fine for a few minutes. But > then RT's >performance slows to a crawl and I notice that the web server only has 10 > MB free. >This is what I see in the RT apache error log: To diagnose something like this you need to say a lot more about your setup. Is this the webserver and dbserver or only the webserver? What deployment option are you using (mod_perl, fcgi, something else)? How large is each individual apache child, is there one huge one or are they all large? Assuming a webserver only with apache, you may need to tell Apache to only start a few children, and limit the max children so that it can't grow unbounded. -kevin pgpBovsevxgfk.pgp Description: PGP signature
Re: [rt-users] Odd number of elements in anonymous hash error
On Sat, Jan 26, 2013 at 01:10:19PM -0500, Tim Dunphy wrote: > Also this server has 2GB of ram. Generally speaking is that enough to run > RT 4.02 on? > > Thanks > tim > Hi Tim, If the DB is on the same machine, not really. Version 3.2 worked okay with 2GB, 3.6 worked okay with 4-8GB and that is the least amount I would try to use for 4.0 with them on the same machine. Cheers, Ken
Re: [rt-users] Odd number of elements in anonymous hash error
Also this server has 2GB of ram. Generally speaking is that enough to run RT 4.02 on? Thanks tim On Sat, Jan 26, 2013 at 11:19 AM, Tim Dunphy wrote: > Hello List, > > I've been noticing that my RT web server has been running out of memory > very rapidly lately. And when I restart the web server I see this strange > RT related message: > > [monitor03:~] root% apachectl -t > Odd number of elements in anonymous hash at > /usr/local/rt4/sbin/../lib/RT/Config.pm line 1055. > Odd number of elements in hash assignment at > /usr/local/rt4/sbin/../lib/RT/Config.pm line 1056. > Syntax OK > > And I was wondering if this message could be related to the unusual level > of memory that Apache is gobbling up. I know that I have restarted the web > server several times in the past few months and never seen this message. > This is new and so is the phenomenon of the web server quickly running out > of memory. Which is why I surmise they may be related. > > > I know that I have never personally altered the file. It seems to have > been unchanged since the initial RT install in Oct of 2011: > > 48 -rw-r--r-- 1 root bin 45585 Oct 13 2011 > /usr/local/rt4/lib/RT/Config.pm > > > I am not the only one who admins RT in this 24 web shop. But I have made > some minor tweaks to RT_Site_Config.pm . Most recently I enabled GPG > settings there. Could any change to RT_Site_Config.pm cause this type of > message? Or alter RT so that it consumes copious amounts of memory? I > notice also that when I STOP the web server for a moment or two, I > instantly have two more gigabytes of memory available. > > But then I turn the web server back on and its fine for a few minutes. But > then RT's performance slows to a crawl and I notice that the web server > only has 10 MB free. > > This is what I see in the RT apache error log: > > monitor03:~] root% tail -f /usr/local/rt4/var/log/apache2.error > [Sat Jan 26 07:07:31 2013] [error] [client 10.40.27.251] > Apache2::RequestIO::rflush: (103) Software caused connection abort at > /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153 > [Sat Jan 26 07:17:18 2013] [error] [client 10.40.27.251] > Apache2::RequestIO::rflush: (103) Software caused connection abort at > /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153 > [Sat Jan 26 07:19:56 2013] [error] [client 10.75.13.45] Directory index > forbidden by Options directive: /usr/local/rt4/share/html > [Sat Jan 26 07:19:56 2013] [error] [client 10.75.13.45] File does not > exist: /usr/local/rt4/share/htmlerror > [Sat Jan 26 07:19:56 2013] [error] [client 10.75.13.45] File does not > exist: /usr/local/rt4/share/htmlfavicon.ico > [Sat Jan 26 07:19:56 2013] [error] [client 10.75.13.45] File does not > exist: /usr/local/rt4/share/htmlfavicon.ico > [Sat Jan 26 10:34:13 2013] [error] [client 10.75.13.45] > Apache2::RequestIO::rflush: (103) Software caused connection abort at > /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153, referer: > http://rt.mm3.mlbam.com/helpdesk/Search/Simple.html?q=Muthuraj > [Sat Jan 26 10:34:29 2013] [error] [client 10.75.13.45] > Apache2::RequestIO::rflush: (103) Software caused connection abort at > /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153, referer: > http://rt.mm3.mlbam.com/helpdesk/Search/Simple.html?q=Muthuraj > [Sat Jan 26 10:36:03 2013] [error] [client 10.75.13.45] > Apache2::RequestIO::rflush: (103) Software caused connection abort at > /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153, referer: > http://rt.mm3.mlbam.com/helpdesk/Search/Simple.html?q=Muthuraj > [Sat Jan 26 10:45:29 2013] [error] [client 10.40.27.251] > Apache2::RequestIO::rflush: (103) Software caused connection abort at > /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153 > > > Top confirms that apache is the number 1 consumer of memory. It's a > strange situation and I'd appreciate any advice you might have on how to > proceed from here. > > Thanks > Tim > > -- > GPG me!! > > gpg --keyserver pool.sks-keyservers.net --recv-keys F186197B > > -- GPG me!! gpg --keyserver pool.sks-keyservers.net --recv-keys F186197B
[rt-users] Odd number of elements in anonymous hash error
Hello List, I've been noticing that my RT web server has been running out of memory very rapidly lately. And when I restart the web server I see this strange RT related message: [monitor03:~] root% apachectl -t Odd number of elements in anonymous hash at /usr/local/rt4/sbin/../lib/RT/Config.pm line 1055. Odd number of elements in hash assignment at /usr/local/rt4/sbin/../lib/RT/Config.pm line 1056. Syntax OK And I was wondering if this message could be related to the unusual level of memory that Apache is gobbling up. I know that I have restarted the web server several times in the past few months and never seen this message. This is new and so is the phenomenon of the web server quickly running out of memory. Which is why I surmise they may be related. I know that I have never personally altered the file. It seems to have been unchanged since the initial RT install in Oct of 2011: 48 -rw-r--r-- 1 root bin 45585 Oct 13 2011 /usr/local/rt4/lib/RT/Config.pm I am not the only one who admins RT in this 24 web shop. But I have made some minor tweaks to RT_Site_Config.pm . Most recently I enabled GPG settings there. Could any change to RT_Site_Config.pm cause this type of message? Or alter RT so that it consumes copious amounts of memory? I notice also that when I STOP the web server for a moment or two, I instantly have two more gigabytes of memory available. But then I turn the web server back on and its fine for a few minutes. But then RT's performance slows to a crawl and I notice that the web server only has 10 MB free. This is what I see in the RT apache error log: monitor03:~] root% tail -f /usr/local/rt4/var/log/apache2.error [Sat Jan 26 07:07:31 2013] [error] [client 10.40.27.251] Apache2::RequestIO::rflush: (103) Software caused connection abort at /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153 [Sat Jan 26 07:17:18 2013] [error] [client 10.40.27.251] Apache2::RequestIO::rflush: (103) Software caused connection abort at /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153 [Sat Jan 26 07:19:56 2013] [error] [client 10.75.13.45] Directory index forbidden by Options directive: /usr/local/rt4/share/html [Sat Jan 26 07:19:56 2013] [error] [client 10.75.13.45] File does not exist: /usr/local/rt4/share/htmlerror [Sat Jan 26 07:19:56 2013] [error] [client 10.75.13.45] File does not exist: /usr/local/rt4/share/htmlfavicon.ico [Sat Jan 26 07:19:56 2013] [error] [client 10.75.13.45] File does not exist: /usr/local/rt4/share/htmlfavicon.ico [Sat Jan 26 10:34:13 2013] [error] [client 10.75.13.45] Apache2::RequestIO::rflush: (103) Software caused connection abort at /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153, referer: http://rt.mm3.mlbam.com/helpdesk/Search/Simple.html?q=Muthuraj [Sat Jan 26 10:34:29 2013] [error] [client 10.75.13.45] Apache2::RequestIO::rflush: (103) Software caused connection abort at /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153, referer: http://rt.mm3.mlbam.com/helpdesk/Search/Simple.html?q=Muthuraj [Sat Jan 26 10:36:03 2013] [error] [client 10.75.13.45] Apache2::RequestIO::rflush: (103) Software caused connection abort at /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153, referer: http://rt.mm3.mlbam.com/helpdesk/Search/Simple.html?q=Muthuraj [Sat Jan 26 10:45:29 2013] [error] [client 10.40.27.251] Apache2::RequestIO::rflush: (103) Software caused connection abort at /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153 Top confirms that apache is the number 1 consumer of memory. It's a strange situation and I'd appreciate any advice you might have on how to proceed from here. Thanks Tim -- GPG me!! gpg --keyserver pool.sks-keyservers.net --recv-keys F186197B
