On Tue, 26 May 2009 19:59:15 -0400, Ken Crocker kfcroc...@lbl.gov wrote:
I don't see or understand the mechanisms that make the - work. My
problem is that I am completely sight-oriented. It's the old saying, I
can hear you talking, but I can't see a word you say. That's me. I've
coded
Greetings,
I need to know how to take an email address (directly from an email
header) and get the actual UserId/PrincipalId from RT. I have the
address split out and now I just need an ID. I'm assuming that the
PrincipalId is the same thing as the Name field from the USERS Table. In
I think you miss concepts:
* each user is principal
* each group is principal
* but three above are records in different tables
* id of a user is equal to id of its principal record
* the same applies to groups
* in DB couldn't be a group with id equal to id of a user
* every watcher is a user
*
I need to know how to take an email address (directly from an email
header) and get the actual UserId/PrincipalId from RT. I have the
address split out and now I just need an ID. I'm assuming that the
PrincipalId is the same thing as the Name field from the USERS Table. In
other
Once again, ALWAYS cc mailing list! Comments below.
On Wed, May 27, 2009 at 2:36 AM, Ken Crocker kfcroc...@lbl.gov wrote:
Ruslan,
What? I don't understand your answer. Perhaps I didn't explain myself
very well. Let me try again. I understand the principals, I just don't know
what code
Ruslan,
My apologies on not CC'ing the list. I was trying to avoid letting
the world see how ignorant I am on this stuff. Anyway, what I don't
understand is how to get from an email address (which I DO have) to the
ID or Name of the person that correlates to said Email address. Since I
