Re: [rt-users] Printing Charts
Thanks. It took me a bit to get it to work with my directory structure, but I am now able to print charts. April -Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Thomas Sibley Sent: Tuesday, February 12, 2013 1:36 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Printing Charts On 02/11/2013 06:54 PM, April Rosenberg wrote: Good Afternoon, I am running 4.0.5 on Ubuntu. After creating queries and going to the chart options. I cannot print the charts out, it is the title and the rest is a blank page in IE and Firefox. There are no errors in the apache logs and the charts appear fine. This is true of pie and bar charts. I have tried searching, but most info is about display being broken as well as printing. I am using the default template, with a change in color on css only. Does anyone have any ideas? The print stylesheet is specifically hiding all content on the Charts page, but I'm not sure why. It's a holdover from an older print stylesheet (before the new one in 4.0.5), and I suspect it's a mistake and hiding too much by accident. Try applying this patch: curl -s https://github.com/bestpractical/rt/commit/ed77c63.patch \ | patch -p1 -d /opt/rt4 and then clearing your Mason cache and restarting RT. You'll need to clear your browser cache (or force reload the page) as well since it will aggressively cache the print styles. I expect the patch above will be in the next release of RT. -- RT training in Amsterdam, March 20-21: http://bestpractical.com/services/training.html Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T -- RT training in Amsterdam, March 20-21: http://bestpractical.com/services/training.html Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T
Re: [rt-users] Printing Charts
On 02/11/2013 06:54 PM, April Rosenberg wrote: Good Afternoon, I am running 4.0.5 on Ubuntu. After creating queries and going to the chart options. I cannot print the charts out, it is the title and the rest is a blank page in IE and Firefox. There are no errors in the apache logs and the charts appear fine. This is true of pie and bar charts. I have tried searching, but most info is about display being broken as well as printing. I am using the default template, with a change in color on css only. Does anyone have any ideas? The print stylesheet is specifically hiding all content on the Charts page, but I'm not sure why. It's a holdover from an older print stylesheet (before the new one in 4.0.5), and I suspect it's a mistake and hiding too much by accident. Try applying this patch: curl -s https://github.com/bestpractical/rt/commit/ed77c63.patch \ | patch -p1 -d /opt/rt4 and then clearing your Mason cache and restarting RT. You'll need to clear your browser cache (or force reload the page) as well since it will aggressively cache the print styles. I expect the patch above will be in the next release of RT. -- RT training in Amsterdam, March 20-21: http://bestpractical.com/services/training.html Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T
[rt-users] Printing Charts
Good Afternoon, I am running 4.0.5 on Ubuntu. After creating queries and going to the chart options. I cannot print the charts out, it is the title and the rest is a blank page in IE and Firefox. There are no errors in the apache logs and the charts appear fine. This is true of pie and bar charts. I have tried searching, but most info is about display being broken as well as printing. I am using the default template, with a change in color on css only. Does anyone have any ideas? April [image: Yelp!] *April Rosenberg* *e:* apr...@yelp.com *t:* 415.632.4020 image001.gif -- Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T
