numeric priority
>>>> to a string.
>>>>
>>>>
>>>>
>>>> https://metacpan.org/pod/RT::Extension::PriorityAsString
>>>>
>>>>
>>>>
>>>> Gareth
>>>>
>>>>
>>
rt-users [mailto:rt-users-boun...@lists.bestpractical.com
> <mailto:rt-users-boun...@lists.bestpractical.com>] On Behalf Of
> ripa...@gmail.com <mailto:ripa...@gmail.com>
> Sent: 15 July 2015 01:57
> To: rt-users@lists.bestpractical.com
> <mailto:rt-users@lists.b
*From:* rt-users [mailto:rt-users-boun...@lists.bestpractical.com] *On
>> Behalf Of *ripa...@gmail.com
>> *Sent:* 15 July 2015 01:57
>> *To:* rt-users@lists.bestpractical.com; Richard Pacheco
>> *Subject:* [rt-users] Priority value
>>
>>
>>
>> Hi,
>
t; https://metacpan.org/pod/RT::Extension::PriorityAsString
>
>
>
> Gareth
>
>
>
> *From:* rt-users [mailto:rt-users-boun...@lists.bestpractical.com] *On
> Behalf Of *ripa...@gmail.com
> *Sent:* 15 July 2015 01:57
> *To:* rt-users@lists.bestpractical.com; Richard Pacheco
To: rt-users@lists.bestpractical.com; Richard Pacheco
Subject: [rt-users] Priority value
Hi,
is there a way i can change the priority field in a ticket to a pull down menu
with 4 options like :
100 - urgent 75 - high, and so on?
Or use a custom field which the user selects, when the
This extension may be what you're looking for --
https://metacpan.org/pod/RT::Extension::PriorityAsString
It'll use configured (from RT_SiteConfig.pm) strings to represent numeric
values.
Aaron
> On Jul 14, 2015, at 5:57 PM, ripa...@gmail.com wrote:
>
> Hi,
> is there a way i can change the
On Tue, 14 Jul 2015 20:57:19 -0400 wrote:
> Hi,
> is there a way i can change the priority field in a ticket to a pull
> down menu with 4 options like :
> 100 - urgent 75 - high, and so on?
>
> Or use a custom field which the user selects, when the ticket is
> created update the priorty numeric v
Hi,
is there a way i can change the priority field in a ticket to a pull down
menu with 4 options like :
100 - urgent 75 - high, and so on?
Or use a custom field which the user selects, when the ticket is created
update the priorty numeric value?
Thanks in advanced.
Richard
--
Richard Pacheco