Re: [rt-users] Priority value

2015-07-15 Thread ripache
numeric priority >>>> to a string. >>>> >>>> >>>> >>>> https://metacpan.org/pod/RT::Extension::PriorityAsString >>>> >>>> >>>> >>>> Gareth >>>> >>>> >>

Re: [rt-users] Priority value

2015-07-15 Thread Aaron McCormack
rt-users [mailto:rt-users-boun...@lists.bestpractical.com > <mailto:rt-users-boun...@lists.bestpractical.com>] On Behalf Of > ripa...@gmail.com <mailto:ripa...@gmail.com> > Sent: 15 July 2015 01:57 > To: rt-users@lists.bestpractical.com > <mailto:rt-users@lists.b

Re: [rt-users] Priority value

2015-07-15 Thread ripache
*From:* rt-users [mailto:rt-users-boun...@lists.bestpractical.com] *On >> Behalf Of *ripa...@gmail.com >> *Sent:* 15 July 2015 01:57 >> *To:* rt-users@lists.bestpractical.com; Richard Pacheco >> *Subject:* [rt-users] Priority value >> >> >> >> Hi, >

Re: [rt-users] Priority value

2015-07-15 Thread ripache
t; https://metacpan.org/pod/RT::Extension::PriorityAsString > > > > Gareth > > > > *From:* rt-users [mailto:rt-users-boun...@lists.bestpractical.com] *On > Behalf Of *ripa...@gmail.com > *Sent:* 15 July 2015 01:57 > *To:* rt-users@lists.bestpractical.com; Richard Pacheco

Re: [rt-users] Priority value

2015-07-15 Thread Gareth Dawson
To: rt-users@lists.bestpractical.com; Richard Pacheco Subject: [rt-users] Priority value Hi, is there a way i can change the priority field in a ticket to a pull down menu with 4 options like : 100 - urgent 75 - high, and so on? Or use a custom field which the user selects, when the

Re: [rt-users] Priority value

2015-07-14 Thread Aaron McCormack
This extension may be what you're looking for -- https://metacpan.org/pod/RT::Extension::PriorityAsString It'll use configured (from RT_SiteConfig.pm) strings to represent numeric values. Aaron > On Jul 14, 2015, at 5:57 PM, ripa...@gmail.com wrote: > > Hi, > is there a way i can change the

Re: [rt-users] Priority value

2015-07-14 Thread Alex Vandiver
On Tue, 14 Jul 2015 20:57:19 -0400 wrote: > Hi, > is there a way i can change the priority field in a ticket to a pull > down menu with 4 options like : > 100 - urgent 75 - high, and so on? > > Or use a custom field which the user selects, when the ticket is > created update the priorty numeric v

[rt-users] Priority value

2015-07-14 Thread ripache
Hi, is there a way i can change the priority field in a ticket to a pull down menu with 4 options like : 100 - urgent 75 - high, and so on? Or use a custom field which the user selects, when the ticket is created update the priorty numeric value? Thanks in advanced. Richard -- Richard Pacheco