Re: [rt-users] Query builder and multi-select custom fields

2009-01-27 Thread Ruslan Zakirov
January 2009 18:40 To: Alex Young Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Query builder and multi-select custom fields Alex, Try changing the AND to OR between your two like conditions. Hope this helps. Kenn LBNL On 1/26/2009 7:04 AM, Alex Young wrote: I

Re: [rt-users] Query builder and multi-select custom fields

2009-01-27 Thread Alex Young
2009 11:49 To: Alex Young Cc: Kenneth Crocker; rt-users@lists.bestpractical.com Subject: Re: [rt-users] Query builder and multi-select custom fields There is a patch on rt3.fsck.com that needs testing: http://rt3.fsck.com/Ticket/Display.html?id=8541#txn-77170 I'm not sure it applies to the latest

[rt-users] Query builder and multi-select custom fields

2009-01-26 Thread Alex Young
I have a ticket in the Support queue that has both the 'External' and 'Internal' client types in a custom multi-select field. When I run the following search: Queue = 'Support' AND 'CF.{Client}' LIKE 'Internal' AND 'CF.{Client}' LIKE 'Internal' I expected to get the ticket back, but