That's the answer Alex. I found it a few minutes after I'd emailed the
mailing list. There's ~60 users. Thanks for the reply.
On Tue, Nov 5, 2013 at 12:03 PM, Alex Vandiver wrote:
> On Tue, 2013-11-05 at 11:35 -0500, Parish, Brent wrote:
> > Add this line into RT_SiteConfig.pm:
> >
> > Set($A
On Tue, 2013-11-05 at 11:35 -0500, Parish, Brent wrote:
> Add this line into RT_SiteConfig.pm:
>
> Set($AutocompleteOwners, 0);
RT 4.2 did not change this default; if $AutocompleteOwners was not set
in your 4.0 installation, it will not be set in your 4.2 upgrade.
You are likely running into a p
Add this line into RT_SiteConfig.pm:
Set($AutocompleteOwners, 0);
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Chris Hall
Sent: Tuesday, November 05, 2013 9:37 AM
To: rt-users
Subject: [rt-users] Question about 4.2 and setting the
Hello all,
I have somewhat of an aesthetics question about RT 4.2. Back in 4.0, when
my helpdesk people went to create a ticket, etc, they would sometimes need
to change the owner in the basics field. In 4.0 it was a dropdown. In
4.2, it's now a typed auto-completing field. Is there a way to re
