Re: [rt-users] Question on Reminders

2010-03-08 Thread Ken Crocker
Emmanuel, Thanks. Kenn. On 3/5/2010 11:38 PM, Emmanuel Lacour wrote: On Fri, Mar 05, 2010 at 01:05:27PM -0800, Ken Crocker wrote: To list, In 3.6 reminders didn't pass along with the ticket when moved to another queue. They also did not go away when the ticket (owning the reminder)

Re: [rt-users] Question on Reminders

2010-03-05 Thread Emmanuel Lacour
On Fri, Mar 05, 2010 at 01:05:27PM -0800, Ken Crocker wrote: To list, In 3.6 reminders didn't pass along with the ticket when moved to another queue. They also did not go away when the ticket (owning the reminder) was resolved. My question is, were either of these situations resolved

[rt-users] Question on Reminders or self opening Tickets

2008-03-12 Thread Thomas Hecker
Hi All, i'd like to use RT for some recurring todoes. We all have todoes like checking the monthly availability of an update ore something like this. I allreade tried to use the rt reminders, but they dpn't work the way i want (or maybe i don't see how to get it work). Well what i try to do is

[rt-users] Question on reminders

2007-07-18 Thread Kenneth Crocker
To all, I am testing RT 3.6.4 and looking at the reminder information on the DataBase. I can find no field in the Ticket record that shows a connection between the reminder record and the ticket record it is connected to in the DataBase. Does anyone have any information on how several