Re: [rt-users] Question on added status values

2010-01-27 Thread Ruslan Zakirov
On Wed, Jan 27, 2010 at 2:03 AM, Ken Crocker kfcroc...@lbl.gov wrote: To list, We are on RT 3.6.4 and testing 3.8.7. We added two ticket status values in 3.6.4 by modifying the RT_SiteConfig.pm file. It worked fine. I did the same for our 3.8.7 version and I cannot see those values. Is there

Re: [rt-users] Question on added status values

2010-01-27 Thread Ken Crocker
Ruslan, OK. I'll check the syntax in RT_Config.pm. That should be correct, right? Kenn LBNL On 1/27/2010 12:25 AM, Ruslan Zakirov wrote: On Wed, Jan 27, 2010 at 2:03 AM, Ken Crocker kfcroc...@lbl.gov wrote: To list, We are on RT 3.6.4 and testing 3.8.7. We added two ticket status values

[rt-users] Question on added status values

2010-01-26 Thread Ken Crocker
To list, We are on RT 3.6.4 and testing 3.8.7. We added two ticket status values in 3.6.4 by modifying the RT_SiteConfig.pm file. It worked fine. I did the same for our 3.8.7 version and I cannot see those values. Is there something else I have to do to make those values available? Thanks.