I agree that it might be good to have this information in the Wiki. But the
solution I proposed is probably not the better one and could cause some
unwanted load on the system.
Even if we can't access the CF Category directly by the RT API, I 'm sure
we can do it with a simple sql query,
I'm a
It might be good if someone could update the wiki with this code, but
I don't think I should be the one to do it as I'm not a programmer. ;)
I think it might be helpful for others trying to answer this question
in the future.
--
Cassandra Phillips-Sears
Office Manager
Best Practical
Remi,
HA! you're right. That's a bit convoluted but, what the hey. I
gotta do what I gotta do. This will be helpful in validating CF
entries for certain Queues. Thanks.
Kenn
LBNL
On 6/10/2009 8:12 AM, Rémi wrote:
Hi Ken,
here is the code I use to do what you want (quite painful like
Hi Ken,
here is the code I use to do what you want (quite painful like Jesse says
...)
my $CustomFieldObj = RT::CustomField-new($_[0]-CurrentUser);
$CustomFieldObj-LoadById($field);
my $CFVs = $CustomFieldObj-Values;
while ($CFVs and my $value = $CFVs-Next ) {
if ($value-Name eq
To List,
Has anyone used the category of a Custom Field in a scrip? Does
anyone know how to access that information in a scrip? I need to create
a scrip where I need that information. Thanks.
Kenn
LBNL
___
On Tue, Jun 09, 2009 at 09:21:41AM -0700, Ken Crocker wrote:
To List,
Has anyone used the category of a Custom Field in a scrip? Does
anyone know how to access that information in a scrip? I need to create
a scrip where I need that information. Thanks.
Jesse,
I was thinking that that particular command gave me the Custom Field
value only. I don't see where the category value for that CF can be
determined from that code.
Kenn
LBNL
On 6/9/2009 9:24 AM, Jesse Vincent wrote:
On Tue, Jun 09, 2009 at 09:21:41AM -0700, Ken Crocker wrote:
On Tue 9.Jun'09 at 11:26:08 -0700, Ken Crocker wrote:
Jesse,
I was thinking that that particular command gave me the Custom Field value
only. I don't see where the category value for that CF can be determined
from
that code.
Indeed. I misread your question. Category is an
Jesse,
Painful?? Please explain. I'd love to hear it.
Kenn
LBNL
On 6/9/2009 11:56 AM, Jesse Vincent wrote:
On Tue 9.Jun'09 at 11:26:08 -0700, Ken Crocker wrote:
Jesse,
I was thinking that that particular command gave me the Custom Field value
only. I don't see where the
