Re: [rt-users] RT 3.8.2 - Query Builder - Dashboards

2009-06-11 Thread Cassandra Phillips-Sears
No problem, MarcAnthony. -- Cassandra Phillips-Sears cassan...@bestpractical.com Office Manager Best Practical Solutions, LLC http://www.bestpractical.com On Jun 9, 2009, at 2:15 PM 6/9/09, MarcAnthony Barrette wrote: very helpful indeed, thanks for digging up this old post MarcAnthony

Re: [rt-users] RT 3.8.2 - Query Builder - Dashboards

2009-06-09 Thread MarcAnthony Barrette
That did the trick, thanks Kevin and Matt MarcAnthony Barrette Sr. Technical Support Manager e. marcanthony.barre...@theportalgrp.com e. marcanthony_barre...@toyota.com m. 415.350.1143 On Mon, Jun 8, 2009 at 5:10 PM, Kevin Falcone falc...@bestpractical.comwrote: On Jun 8, 2009, at 5:51 PM,

Re: [rt-users] RT 3.8.2 - Query Builder - Dashboards

2009-06-09 Thread Cassandra Phillips-Sears
On Jun 8, 2009, at 5:51 PM 6/8/09, Matthew Seaman wrote: MarcAnthony Barrette wrote: snip Also I would like to build a dashboard for Tickets Due Today and ones for Tomorrow. W/o having to go and change the Due is before date each day can It auto popolate based upon today's day +1 ? You

Re: [rt-users] RT 3.8.2 - Query Builder - Dashboards

2009-06-09 Thread MarcAnthony Barrette
very helpful indeed, thanks for digging up this old post MarcAnthony Barrette Sr. Technical Support Manager e. marcanthony.barre...@theportalgrp.com e. marcanthony_barre...@toyota.com m. 415.350.1143 On Tue, Jun 9, 2009 at 10:50 AM, Cassandra Phillips-Sears cassan...@bestpractical.com wrote:

[rt-users] RT 3.8.2 - Query Builder - Dashboards

2009-06-08 Thread MarcAnthony Barrette
Hello I am trying to create some intelligent dashboards using the query builders to save defined searches, based on CFields. I seem to recall in an older version of RT that the CFields and values drop down would show up the only one i see is the CF.{SLA} drop down. I know I can use the Advanced

Re: [rt-users] RT 3.8.2 - Query Builder - Dashboards

2009-06-08 Thread Matthew Seaman
MarcAnthony Barrette wrote: Hello I am trying to create some intelligent dashboards using the query builders to save defined searches, based on CFields. I seem to recall in an older version of RT that the CFields and values drop down would show up the only one i see is the CF.{SLA} drop down.

Re: [rt-users] RT 3.8.2 - Query Builder - Dashboards

2009-06-08 Thread Kevin Falcone
On Jun 8, 2009, at 5:51 PM, Matthew Seaman wrote: MarcAnthony Barrette wrote: Hello I am trying to create some intelligent dashboards using the query builders to save defined searches, based on CFields. I seem to recall in an older version of RT that the CFields and values drop down