Re: [rt-users] RT 3.8.4 - adding comments with Google Chrome

2010-12-02 Thread Gary Holmes 
I can confirm that it is indeed fixed with Chrome 9.0.597.0

Gary

On 29 November 2010 04:50, sunnavy sunn...@bestpractical.com wrote:

 actually, it's chrome's bug, which is fixed already, and I believe
 the fix will be included in the next release of chrome.

 see also http://code.google.com/p/chromium/issues/detail?id=62123

 for users who want it now, I attached the workaround patch too.

 best wishes
 sunnavy

 On 10-11-25 08:35, sunnavy wrote:
  it's indeed a bug of fckeditor, I have filed a bug report,
  see http://dev.ckeditor.com/ticket/6717
 
  best wishes
  sunnavy
 
  On 10-11-22 14:26, Gary Holmes wrote:
   Hi all,
  
   We're using RT 3.8.4 on Ubuntu 10.10. I've noticed recently that the
   textarea that is used to input comments on tickets is not displaying
 when
   I'm using Google Chrome. I have 9.0.587.0 but the issue occurred on
 releases
   prior to that. Nothing has changed for our setup except the updates to
   Chrome, so I'm assuming that it's related.
  
   If I use IE or Firefox - no problem.
  
   From the source produced by .../Ticket/Update.html, in firefox:
  
   textarea class=messagebox cols=72 rows=15 name=UpdateContent
 id=
   UpdateContent
  
   In Chrome:
  
   textarea class=messagebox cols=72 rows=15 name=UpdateContent
   id=UpdateContent style=display: none; 
  
   I suspect this behavior is programmed in. It used to work OK. Is there
   a workaround or a fix for this?
  
   Thanks,
  
   Gary

Re: [rt-users] RT 3.8.4 - adding comments with Google Chrome

2010-11-28 Thread sunnavy 
actually, it's chrome's bug, which is fixed already, and I believe
the fix will be included in the next release of chrome.

see also http://code.google.com/p/chromium/issues/detail?id=62123

for users who want it now, I attached the workaround patch too.

best wishes
sunnavy

On 10-11-25 08:35, sunnavy wrote:
 it's indeed a bug of fckeditor, I have filed a bug report,
 see http://dev.ckeditor.com/ticket/6717
 
 best wishes
 sunnavy
 
 On 10-11-22 14:26, Gary Holmes wrote:
  Hi all,
  
  We're using RT 3.8.4 on Ubuntu 10.10. I've noticed recently that the
  textarea that is used to input comments on tickets is not displaying when
  I'm using Google Chrome. I have 9.0.587.0 but the issue occurred on releases
  prior to that. Nothing has changed for our setup except the updates to
  Chrome, so I'm assuming that it's related.
  
  If I use IE or Firefox - no problem.
  
  From the source produced by .../Ticket/Update.html, in firefox:
  
  textarea class=messagebox cols=72 rows=15 name=UpdateContent id=
  UpdateContent
  
  In Chrome:
  
  textarea class=messagebox cols=72 rows=15 name=UpdateContent
  id=UpdateContent style=display: none; 
  
  I suspect this behavior is programmed in. It used to work OK. Is there
  a workaround or a fix for this?
  
  Thanks,
  
  Gary
diff --git a/share/html/NoAuth/RichText/FCKeditor/editor/fckeditor.html b/share/html/NoAuth/RichText/FCKeditor/editor/fckeditor.html
index b6ada3e..d6abf1e 100644
--- a/share/html/NoAuth/RichText/FCKeditor/editor/fckeditor.html
+++ b/share/html/NoAuth/RichText/FCKeditor/editor/fckeditor.html
@@ -33,14 +33,7 @@
 // without security.fileuri.strict_origin_policy disabled.
 if ( document.location.protocol == 'file:' )
 {
-	try
-	{
-		window.parent.document.domain ;
-	}
-	catch ( e )
-	{
-		window.addEventListener( 'load', function()
-			{
+var firefox_alert = function () {
 document.body.innerHTML = '\
 	div style=border: 1px red solid; font-family: arial; font-size: 12px; color: red; padding:10px;\
 		p\
@@ -56,7 +49,16 @@ if ( document.location.protocol == 'file:' )
 			for more information.\
 		\/p\
 	\/div' ;
-			}, false ) ;
+
+};
+
+	try
+	{
+		window.parent.document.domain ;
+	}
+	catch ( e )
+	{
+		window.addEventListener( 'load', firefox_alert, false );
 	}
 }

Re: [rt-users] RT 3.8.4 - adding comments with Google Chrome

2010-11-24 Thread sunnavy 
it's indeed a bug of fckeditor, I have filed a bug report,
see http://dev.ckeditor.com/ticket/6717

best wishes
sunnavy

On 10-11-22 14:26, Gary Holmes wrote:
 Hi all,
 
 We're using RT 3.8.4 on Ubuntu 10.10. I've noticed recently that the
 textarea that is used to input comments on tickets is not displaying when
 I'm using Google Chrome. I have 9.0.587.0 but the issue occurred on releases
 prior to that. Nothing has changed for our setup except the updates to
 Chrome, so I'm assuming that it's related.
 
 If I use IE or Firefox - no problem.
 
 From the source produced by .../Ticket/Update.html, in firefox:
 
 textarea class=messagebox cols=72 rows=15 name=UpdateContent id=
 UpdateContent
 
 In Chrome:
 
 textarea class=messagebox cols=72 rows=15 name=UpdateContent
 id=UpdateContent style=display: none; 
 
 I suspect this behavior is programmed in. It used to work OK. Is there
 a workaround or a fix for this?
 
 Thanks,
 
 Gary

[rt-users] RT 3.8.4 - adding comments with Google Chrome

2010-11-22 Thread Gary Holmes 
Hi all,

We're using RT 3.8.4 on Ubuntu 10.10. I've noticed recently that the
textarea that is used to input comments on tickets is not displaying when
I'm using Google Chrome. I have 9.0.587.0 but the issue occurred on releases
prior to that. Nothing has changed for our setup except the updates to
Chrome, so I'm assuming that it's related.

If I use IE or Firefox - no problem.

From the source produced by .../Ticket/Update.html, in firefox:

textarea class=messagebox cols=72 rows=15 name=UpdateContent id=
UpdateContent

In Chrome:

textarea class=messagebox cols=72 rows=15 name=UpdateContent
id=UpdateContent style=display: none; 

I suspect this behavior is programmed in. It used to work OK. Is there
a workaround or a fix for this?

Thanks,

Gary

Re: [rt-users] RT 3.8.4 - adding comments with Google Chrome

2010-11-22 Thread Jesse Vincent 
I've seen this with very recent versions of Chrome and RT's RichText composer  
on a variety of versions of RT. I'm not yet sure what they changed, but we're 
looking into it.


On Mon, Nov 22, 2010 at 02:26:26PM +, Gary Holmes wrote:
 Hi all,
 
 We're using RT 3.8.4 on Ubuntu 10.10. I've noticed recently that the
 textarea that is used to input comments on tickets is not displaying when
 I'm using Google Chrome. I have 9.0.587.0 but the issue occurred on releases
 prior to that. Nothing has changed for our setup except the updates to
 Chrome, so I'm assuming that it's related.
 
 If I use IE or Firefox - no problem.
 
 From the source produced by .../Ticket/Update.html, in firefox:
 
 textarea class=messagebox cols=72 rows=15 name=UpdateContent id=
 UpdateContent
 
 In Chrome:
 
 textarea class=messagebox cols=72 rows=15 name=UpdateContent
 id=UpdateContent style=display: none; 
 
 I suspect this behavior is programmed in. It used to work OK. Is there
 a workaround or a fix for this?
 
 Thanks,
 
 Gary

--