On 04/04/2013 01:32 PM, Darin Perusich wrote:
> Will this assets extension be a replacement for AssetTracker extension?
I can't comment on that; I haven't actually ever looked at AssetTracker.
There are almost certainly significant differences. Currently there is
no tool to import AssetTracker d
sage-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Thomas Sibley
Sent: Thursday, April 04, 2013 4:43 PM
To: RT Users
Subject: Re: [rt-users] RT4 and ITIL
Please keep replies on the list.
On 04/04/2013 01:16 PM, Lisa Tomalty w
Please keep replies on the list.
On 04/04/2013 01:16 PM, Lisa Tomalty wrote:
> Thanks Thomas ...is there an ETA for the Assets feature?
No, we generally don't announce ETAs.
On Thu, Apr 4, 2013 at 4:11 PM, Thomas Sibley wrote:
> On 04/04/2013 02:29 AM, Bart wrote:
>> Asset management on it's own is something that we do in a different
>> system. However, I've been told that RT will come with a feature called
>> "Assets" with version 4.2. Which looks a little like the A
On 04/04/2013 02:29 AM, Bart wrote:
> Asset management on it's own is something that we do in a different
> system. However, I've been told that RT will come with a feature called
> "Assets" with version 4.2. Which looks a little like the Articles
> feature a.t.m. This could mean that you could do
> ltoma...@uwaterloo.ca
>
>
> -Original Message-----
> From: Tim Cutts [mailto:t...@sanger.ac.uk]
> Sent: Tuesday, April 02, 2013 12:24 PM
> To: Lisa Tomalty
> Cc: rt-users@lists.bestpractical.com
> Subject: Re: [rt-users] RT4 and ITIL
>
>
> On 2 Apr 2013, at 16
: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT4 and ITIL
On 2 Apr 2013, at 16:35, Lisa Tomalty wrote:
> HI all
>
> If you have used RT4 with ITIL service operations processes (and/or other
> ITIL processes such as change management), can you send me an email to
On 2 Apr 2013, at 16:35, Lisa Tomalty wrote:
> HI all
>
> If you have used RT4 with ITIL service operations processes (and/or other
> ITIL processes such as change management), can you send me an email to
> discuss?
Yes, keep it on list, please - I'm interested in this.
I've had a few idea
Better keep this interresting thread in the mailinglist or if you do
this offlist, please post a summary after you've had answers.
But oh wait,... I see that you're from the University of "Waterloo" and
I'm French so maybe you would not want to share this with me ;-)
Thibault
Le 02/04/2013
HI all
If you have used RT4 with ITIL service operations processes (and/or other ITIL
processes such as change management), can you send me an email to discuss?
Thanks everyone!
Lisa :)
Lisa Tomalty
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