On Thu, Oct 09, 2014 at 10:17:09PM +1100, Alex Peters wrote:
>Does this code also actually move the ticket into the other queue?
>
by the fact that it calls the Display.html template with the Queue
attribute. Each time Display.html is called on a ticket, it first
process arguments before disp
Does this code also actually move the ticket into the other queue?
I'm interested in doing something similar: setting up menu items to quickly
set the ticket's Starts date to predefined relative future values.
On 9 October 2014 18:43, Emmanuel Lacour wrote:
> On Wed, Oct 08, 2014 at 11:12:15PM
On Wed, Oct 08, 2014 at 11:12:15PM +0200, Rinke Colen wrote:
>I know how to define actions in RT_SiteConfig.pm like this:
>
> actions => [
> '* -> closed' => {
> label => 'Close',
> update => 'Respond',
> },
>
>But I need something fancier
I know how to define actions in RT_SiteConfig.pm like this:
actions => [
'* -> closed' => {
label => 'Close',
update => 'Respond',
},
But I need something fancier now. I want to send my ticket to another queue
from the Actions menu. I want this action to be available onl
