Re: [rt-users] Ticket Templates

2010-04-07 Thread Torsten Brumm
Check out RTFM with RTFM-ArticleTemplates Module, this should be the best solution Torsten 2010/4/7 Max McGrath > Quick Question. > > I am running RT 3.8.7 on Ubuntu 9.10. > > Is there anyway to do ticket templates? > > Basically, looking to have an easy way to create a resolved ticket > instan

[rt-users] Ticket Templates

2010-04-07 Thread Max McGrath
Quick Question. I am running RT 3.8.7 on Ubuntu 9.10. Is there anyway to do ticket templates? Basically, looking to have an easy way to create a resolved ticket instantly. In the beginning of the year we constantly have to help students setup wireless for their room. Ideally, we would like to