Hi all,
We're running RT 3.6.5, authenticating against AD. When people login, they get
this error...
---
error: DBD::mysql::db selectall_hashref failed: Unknown column
'disabled' in 'field list' at
On 03/02/2012 11:58 AM, Beachey, Kendric wrote:
We're running RT 3.6.5, authenticating against AD. When people
login, they get this error...
If you're authenticating against AD, then why are you doing DBI auth too?
Is this a bug in part of the system that got solved in a later
version, or
-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Beachey, Kendric
Sent: Friday, March 02, 2012 10:59 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Transitory error on login (LDAP against AD)
Hi all,
We're running RT
On 03/02/2012 12:48 PM, Zhang,Jun wrote:
I got the same error and I understand this must be minors, since my
AD user is authenticated. The Users table in my rt4 database doesn't
have a column called 'disable'. Removing the d_field line in
RT_SiteConfig.pm and the error no longer show up. Looks
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-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Thomas Sibley
Sent: Friday, March 02, 2012 11:57 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Transitory error on login (LDAP
On 03/02/2012 01:16 PM, Zhang,Jun wrote:
Thomas,
Since I'm new to RT, could you please tell where I did wrong in
configuration? May be I need to change the order of the ExternalAuthPriority.
Below is my RT_SiteConfig.pm file content.
Remove My_MySQL from ExternalAuthPriority and remove
AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Transitory error on login (LDAP against AD)
On 03/02/2012 12:48 PM, Zhang,Jun wrote:
I got the same error and I understand this must be minors, since my AD
user is authenticated. The Users table in my rt4 database doesn't have
Of Beachey, Kendric
Sent: Friday, March 02, 2012 10:59 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Transitory error on login (LDAP against AD)
Hi all,
We're running RT 3.6.5, authenticating against AD. When people login, they get
this error
On 03/02/2012 02:05 PM, Beachey, Kendric wrote:
HEY! That solved the problem! Thanks so much Jun :-)
You just created another problem, which is now ExternalAuth looks at the
internal RT users table. It should _not_ be configured to do this.
It's interesting that this section of the stock
-users@lists.bestpractical.com
Subject: Re: [rt-users] Transitory error on login (LDAP against AD)
On 03/02/2012 01:16 PM, Zhang,Jun wrote:
Thomas,
Since I'm new to RT, could you please tell where I did wrong in
configuration? May be I need to change the order of the ExternalAuthPriority
To: Zhang,Jun
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Transitory error on login (LDAP against AD)
Your My_LDAP 'user' needs to be the fully qualified
'CN=s_dqs_svn,ou=people,dc=mdanderson,dc=edu'. And I hope that is a bogus
password! Otherwise, I would change
-Original Message-
From: Thomas Sibley [mailto:t...@bestpractical.com]
Sent: Friday, March 02, 2012 1:18 PM
To: rt-users@lists.bestpractical.com
Cc: Beachey, Kendric
Subject: Re: [rt-users] Transitory error on login (LDAP against AD)
On 03/02/2012 02:05 PM, Beachey, Kendric wrote:
HEY
On 03/02/2012 03:58 PM, Beachey, Kendric wrote:
The reason for authenticating against LDAP and the internal system
was that (for a time, at least) our users around the world did not
all authenticate in the same way. US used one LDAP, UK used a
different LDAP, Taiwan used the internal table.
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